General Liability Litigated Claims Specialist (Construction)
At Zurich North America Claims we value work-life balance and flexibility. Our hybrid work model offers employees the ability to work in their preferred location while encouraging in-person collaboration when needed.
We are seeking a Litigated Claims Specialist to join our high-performing Commercial General Liability Construction team. The successful candidate will manage high-exposure, multi-party claims within the construction space and will report to a hybrid schedule at one of the following Zurich offices : Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Parsippany, NJ.
What You Will Do
- Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence.
- Partner closely with internal and external counsel, underwriters, and risk professionals.
- Provide clear, timely communication to customers and stakeholders throughout the claim process.
- Ensure claims are handled in accordance with regulatory standards and company protocols.
Basic Qualifications
Bachelor's Degree and 3+ years of experience in Claims or Insurance, orZurich Certified Insurance Apprentice with 3+ years of experience in Commercial General Liability Claims, orCompletion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance, orHigh School Diploma or equivalent with 5+ years of experience in Commercial General Liability Claims AND must obtain and maintain required adjuster license(s).Knowledge of insurance regulations, markets, and products.Proficiency in Microsoft Office.Preferred Qualifications
5+ years of experience handling Commercial General Liability claims.5+ years of experience handling Construction claims.Experience working with an insurance carrier.Effective verbal and written communication skills.Strong analytical, critical thinking, and problem-solving skills.Excellent time management, prioritization, and multi-tasking abilities.Experience in team collaboration and building cross-functional relationships.Proficiency in explaining complex financial and actuarial concepts.Ability to assess the scope and exposure of moderately complex claims.Expertise in the reserving process for indemnity and expenses.Capability to develop and execute negotiation strategies.Skill in identifying nuances in customer and business partner interactions.Proficiency in presenting claim resolution information to stakeholders.Compensation
The proposed salary range for this position is $58,700.00 – $96,200.00, with short-term incentive bonus eligibility set at 10%. Additional rewards may include short-term incentive bonuses and merit increases.
Equal Opportunity Statement
Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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