Talent.com
Reservations Supervisor - Waldorf Astoria Monarch Beach Resort and Club
Reservations Supervisor - Waldorf Astoria Monarch Beach Resort and ClubHilton • Dana Point, CA, US
Reservations Supervisor - Waldorf Astoria Monarch Beach Resort and Club

Reservations Supervisor - Waldorf Astoria Monarch Beach Resort and Club

Hilton • Dana Point, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

The award-winning AAA 5-DiamondWaldorf Astoria Monarch Beach Resort & Club is looking for a Reservations Supervisor to join this fantastic team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

  • Classification : Full-Time
  • Shift : Various – must be available to weekdays, weekends, and holidays.
  • Pay : The pay rate for this role is $25 and is based on applicable and specialized experience and location.

Want to learn more? , ,

What will I be doing?

As a Reservations Supervisor, you would be responsible for assisting the Director of Reservations to ensure the proper day to day operation and functioning of the Reservations Department, to lead the department to more proactive, revenue-driven sales.

  • Effectively lead reservations agents in the standards set forth by leadership
  • Audit and coach team members for success
  • Answer all guest calls in a timely manner, extending excellent service and Forbes standards with all guest interactions.
  • Effective coordination of booking room, restaurant, spa and golf reservations; reservation and guest information is complete and entered accurately.
  • Use selling strategies to maximize conversion, upsell room accommodations and decrease call abandonment to increase hotel revenue.
  • Sales commission incentive available for premium suite bookings and upsell once eligible.
  • Maintain extensive knowledge of all hotel features and services including dining outlets, spa offerings, golf details, all room types, rates, special packages, promotions, daily arrivals / departures / room availability and scheduled in-house group activities.
  • What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • In addition, we look for the demonstration of the following key attributes :

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :

    Access to pay when you need it through DailyPay

    Medical Insurance Coverage – for you and your family

    Mental health resources including Employee Assistance Program

    Best-in-Class Paid Time Off (PTO)

    Go Hilton travel program : 100 nights of discounted travel

    Parental leave to support new parents

    Debt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including : college degrees and professional certifications

    401K plan and company match to help save for your retirement

    Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

    Career growth and development

    Team Member Resource Groups

    Recognition and rewards programs

  • Available benefits may vary depending upon property-specific terms and conditions of employment.
  • #LI-CS2

    serp_jobs.job_alerts.create_a_job

    Supervisor Supervisor • Dana Point, CA, US

    Job_description.internal_linking.related_jobs
    Petco Grooming Salon Manager

    Petco Grooming Salon Manager

    Petco • CARLSBAD, California, United States
    serp_jobs.job_card.full_time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Revenue Cycle Services Manager

    Revenue Cycle Services Manager

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Revenue Cycle Services.Key Responsibilities Oversee the Accounts Receivable team, including hiring, training, and performance evaluations Supervise daily AR p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Parks / Trees Supervisor

    Parks / Trees Supervisor

    City of Carlsbad • Carlsbad, CA, United States
    serp_jobs.job_card.full_time
    Open until filled with first review of applications Monday, August 4, 2025 •.Carlsbad is conveniently located between L.San Diego and features nearly seven miles of coastline, three lagoons, world-c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Claims Supervisor - Restaurant

    Claims Supervisor - Restaurant

    VirtualVocations • Garden Grove, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Commercial Claims Supervisor specializing in Restaurant Claims.Key Responsibilities Supervise and lead a liability claims team to ensure high-quality service delivery ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Onboarding Specialist

    Onboarding Specialist

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Onboarding Specialist to support multifamily property owners in implementing revenue management software. Key Responsibilities : Lead the onboarding process for new prop...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Membership Coordinator (Seasonal) - Waldorf Astoria Monarch Beach Resort and Club

    Membership Coordinator (Seasonal) - Waldorf Astoria Monarch Beach Resort and Club

    Waldorf Astoria Monarch Beach Resort & Club • Dana Point, CA, US
    serp_jobs.job_card.part_time
    Membership Coordinator (Seasonal) - Waldorf Astoria Monarch Beach Resort and Club.The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Ticketing and Revenue Manager

    Ticketing and Revenue Manager

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Ticketing & Revenue Manager.Key Responsibilities Design and lead revenue strategies to maximize ticket yield and per-guest spend Monitor conversion metrics and collabo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Independence Supervisor

    Independence Supervisor

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Supervisor, Independence.Key Responsibilities : Manage quarterly independence search initiation, triage, and clearance processes Assist engagement teams with risk manag...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Operations Supervisor

    Remote Operations Supervisor

    VirtualVocations • Oceanside, California, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Operations Supervisor to organize and direct daily activities of its contact center operations. Key Responsibilities Supervise contact center employees to ensure ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Reservations Supervisor - Waldorf Astoria Monarch Beach Resort and Club

    Reservations Supervisor - Waldorf Astoria Monarch Beach Resort and Club

    Hilton • Capistrano Beach, CA, US
    serp_jobs.job_card.full_time
    The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Reservations Supervisor to join this fantastic team!. Located in the beautiful coastal town of Dana Point...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Golf Trusted Advisor

    Golf Trusted Advisor

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Golf Trusted Advisor (REMOTE).Key Responsibilities Conduct virtual golf consultation appointments to provide product recommendations based on the Golfer's experience an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    VIP Manager

    VIP Manager

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a VIP Manager in the iGaming sector.Key Responsibilities Develop and manage long-term relationships with high-value players, ensuring personalized incentives and maximizi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Epic Environment Manager

    Epic Environment Manager

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Epic Systems Environment Manager to define, develop, and implement change control processes for Epic IT teams. Key Responsibilities Manage multiple Epic environments, e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

    Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

    Hilton • Dana Point, CA, US
    serp_jobs.job_card.full_time
    Waldorf Astoria Monarch Beach Resort.Transient strategy in partnership with Revenue management and Marketing.They work with their team to solicit new FIT business, while maintaining relationships w...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Third Party A / R Follow-Up Supervisor

    Third Party A / R Follow-Up Supervisor

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Supervisor Third Party A / R Follow Up.Key Responsibilities Provide leadership and oversight for the Third Party A / R Follow-up function Contact third party payors to col...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Recreation Leader (Part Time)

    Recreation Leader (Part Time)

    City of Carlsbad • Carlsbad, CA, United States
    serp_jobs.job_card.part_time
    This nearly 40 square mile city is ideally situated in north San Diego County with an approximate population of 115,000.It offers a great climate, beautiful beaches, lagoons, and abundant natural o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hotel Manager - Waldorf Astoria Monarch Beach Resort

    Hotel Manager - Waldorf Astoria Monarch Beach Resort

    Hilton • Dana Point, CA, US
    serp_jobs.job_card.full_time
    Join one of Southern California’s most iconic luxury resorts.We’re seeking a strategic, hands-on.Oversee day-to-day hotel operations. Drive profitability while ensuring world-class guest and team me...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Executive - Hospitality

    Sales Executive - Hospitality

    VirtualVocations • Oceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Executive in the hospitality industry.Key Responsibilities Source and close new hotel and lodging clients through targeted outreach and cold calling Conduct disc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Front of the House Manager

    Front of the House Manager

    Marriott International • Capistrano Beach, CA, US
    serp_jobs.job_card.full_time
    Responsible for the management of all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Reservations Specialist

    Reservations Specialist

    VirtualVocations • Huntington Beach, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Specialist, Centralized Reservations.Key Responsibilities Supervise and manage the performance of assigned specialists and senior specialists Interact directly with ex...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted