Information Technology Business / Technical Analyst I

Information Technology Business / Technical Analyst I

Overview

The Information Technology Business / Technical Analyst I is a technical or business specialist responsible for first-line functional and / or technical support and analysis on multiple systems at college-wide or district-wide level. The role operates with routine oversight.

Typical Duties

• Primary responsibility for business analysis at college-wide or district-wide level.
• Primary responsibility for analysis, development, and maintenance of technical applications that support college-wide or district-wide level functions (including ERM).
• Research, set up, and configure system functionality per existing, created, or delivered documentation on any system that supports the District.
• Provide business analyst and / or technical analyst support for one or more similar systems or business areas (such as multiple modules in a functional domain or an interface that supports the primary focus).
• Secondary focus is to assist in research, configuration, setup, and / or development of specific modules across functional domains and across multiple technical platforms.
• Maintain multiple functional applications and / or multiple servers for one or more similar systems and / or related functional areas (business analyst).
• Install and patch software for development and production assigned systems (technical analyst).
• Analyze and resolve technical issues; work with vendors to resolve problems; provide enhancement requests.
• Create scripted procedures and / or programming to automate support functions.
• Monitor performance, availability, and capacity of assigned functional applications; perform analysis and migration of patches to development and production environments.
• Maintain relevant technical documentation for District Information Technology.
• Conduct internal and external research to gather data and objectives / guidelines for organization-wide information systems.
• Conduct various analyses (e.g., alternative, cost-benefit, data, feasibility, impact, technical, workflow).
• Advise on project and system feasibility; monitor service delivery and recommend improvements.
• Use established industry methods to address business application issues; develop business models.
• Design and develop applications; support development and production environments per vendor standards.
• Analyze, detect, and correct technical problems; support production control and operational activities.
• Research, identify, and document business and system requirements.
• Design, code, test, and implement pages and programs; create timelines and documentation as needed.
• Translate and simplify requirements for technical design; create functional requirements in use cases; coordinate walk-throughs and sign-offs with user representatives.
• Provide / develop technical documentation for existing and delivered system applications across functional domains.

Projects

Organizational Support And Leadership

Strategy

Minimum Qualifications

EXPERIENCE / EDUCATION : A Bachelor's degree in computer sciences, management information systems, engineering or closely related field and two years\' experience directly related to the job duties; OR a Bachelor's degree and four years\' experience directly related to the job duties.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse backgrounds of community college students, including those with disabilities, and foster an inclusive educational and employment environment.

Education must be from an accredited institution.

Application Instructions

Additional Instructions

Los Rios Community College District offers competitive salaries and a comprehensive employee benefits package, including medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments. Full-time, twelve-month employees receive 18 days of annual paid holidays, 15 days of vacation yearly, and 8 hours of sick leave per month. Professional development opportunities and financial support for external studies are also provided. This is for regular employees with a permanent assignment of 0.50 FTE or greater.

Seniority level

Employment type

Job function

J-18808-Ljbffr