Loan Servicing Manager

Loan Servicing Manager

Job ID

227820

Posted

09-Jul-2025

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Capital Markets

Location(s)

Atlanta - Georgia - United States of America

About the role

Responsible for overall management of the servicing of multiple portfolios of commercial mortgage loans using fundamental concepts, practices and procedures associated with commercial real estate finance.

What you'll do

• Responsible for supervising the performance of assigned loan portfolios.
• Serve as a primary contact and as an intermediary between master servicers, special servicers, commercial lenders, rating agencies and borrowers. Provides overall customer service to lenders and borrowers.
• Review and prepare recommendations for lender consent items such as leases, loan assumptions and numerous other real estate related issues.
• Review and interpret loan documents and monitors compliance with loan servicing agreements. Responsible for handling and reviewing monthly Watch list reports and any other lender specific reporting requirements.
• Participate in conference calls with lenders advising certificate holders and / or special servicers updating them on Watch list loans and other specific investor requests.
• Provide formal supervision to individual employees within single functional or operational area. Recommend staff recruitment, selection, promotion, advancement, corrective action and termination. Plan and monitor appropriate staffing levels and utilization of labor, including overtime. Prepare and deliver performance appraisal for staff. Mentor and coach team members to further develop proficiencies. Lead by example and models behaviors that are consistent with the company\'s values.

What you'll need

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity : CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations : CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women / Minorities / Persons with Disabilities / US Veterans)

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