Service Foreman

Job Description

Job Description

Company Description

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com .

Job Description

At Truck Centers, Inc. , our Service Foreman isn’t just a shop leader—they’re a mentor, problem-solver, and key partner in keeping our customers on the road. As a family-owned company, we take pride in fostering a supportive, team-focused culture where every member has the opportunity to grow and succeed. In this role, you’ll combine your technical expertise with leadership skills to guide technicians, ensure quality repairs, and uphold the values of safety, empathy, and excellence that define who we are.

This position will work Monday-Friday, 7am-4pm.

What You’ll Do

• Lead and mentor technicians by offering guidance, support, and opportunities to grow their skills.
• Set the standard with strong work habits, attention to detail, and a commitment to producing high-quality work.
• Keep the team connected by holding weekly huddles to share updates, provide feedback, and discuss shop operations, safety, and cleanliness.
• Ensure compliance with company and OEM policies while documenting findings and communicating next steps with management.
• Support learning and development by providing product updates and technical training.
• Oversee repair progress through our Dealer Management System, ensuring jobs stay on track and communicating proactively with dispatch.
• Serve as a liaison between technicians, service admin staff, and customers to keep operations running smoothly and minimize delays.
• Communicate with customers requiring technical expertise, providing updates with clarity and professionalism.
• Monitor shop tools and facilities to ensure everything is safe, clean, organized, and compliant with Elite Support standards.

Qualifications

What We're Looking For :

Certifications / Licenses Needed :

WHAT WE OFFER :

Pay Range : $56,193.28 - $84,289.92 per year with incentive eligibility.

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE).  All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.