Senior Community Manager Job at Asset Living in Grand Prairie

Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that values leadership, collaboration, and growth. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) and Accredited Management Organization (AMO).

Join a workplace where success is a collective journey and leadership is a shared responsibility.

Position COMMUNITY MANAGER — The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities Personnel Management

Regular / daily onsite attendance is required

Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives

Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks

Complete weekly / daily office & maintenance staff schedules and assignments

Address performance problems, document appropriately, communicate with direct supervisor and HR, and terminate when necessary

Promote harmony and quality job performance through supportive leadership

Ensure staff compliance with company policies and procedures

Financial Management

Aim to maximize net operating income through cost control and revenue & leasing improvements; identify trends and recommend actions

Develop yearly operating budgets / forecasts

Monitor timely receipt and reconciliation of deposits, rent collections, and charges

Monitor timely receipt, reconciliation, and coding of vendor invoices

Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

Develop yearly marketing plans and utilize marketing strategies & systems

Ensure effective leasing techniques, follow-up, lease documentation, and reporting

Handle resident complaints, concerns, and requests to maintain resident satisfaction

Develop and implement resident retention programs

Show, lease, and move in prospective residents

Administrative & Maintenance Management

Ensure administrative & leasing reporting is accurate and timely

Lead emergency response for the property with staff, residents, and buildings within guidelines to minimize liability

Maintain property appearance; coordinate repairs and conduct regular property inspections

Plan and utilize resources, equipment, and supplies economically

Direct maintenance, construction, and rehabilitation activities to ensure quality and efficiency

Other

Maintain reliable on-call transportation as required for emergencies

Education / Experience High School Diploma or equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience and / or training; or equivalent combination of education and experience

Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

Ability to perform on-site software functions; basic computer skills required

Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements Regularly communicate with others; may involve repetitive motions; may require overtime, weekends, and night hours (emergencies)

Prolonged standing or sitting; move between worksites as needed

Occasional climbing of ladders, stairs, and other tasks; ability to lift and carry up to 25 lbs

Work in various environments and weather conditions; exposure to hazards and chemicals as applicable

License / Equipment Must have reliable transportation due to emergency on-call requirement

Salary & Benefits Salary Range : $60,000 per year to $65,000 per year

Full-time, on-site role with benefits (medical, dental, vision, life, disability, 401K with employer match) and paid time off as applicable. The description is not all-inclusive and may be modified at any time.

Job Details Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Marketing and Sales

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