E-commerce Customer Service & Returns SpecialistPortable Blowout • Los Angeles, California, United States
E-commerce Customer Service & Returns Specialist
Portable Blowout • Los Angeles, California, United States
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job_description.job_card.job_descriptionAbility to follow instructions / quick learner Must be detail-oriented Have good oral communication skills Computer literate – basic One year of experience in a warehouse role Ability to lift 40-50 pounds (for some roles) Must be fluent in English Detail-oriented quality and precision-focused Outcome-oriented results-focused with a strong performance culture Stable traditional, stable, strong processes People-oriented supportive and fairness-focused Team-oriented cooperative and collaborative
Our Growing E-commerce company seeks full-time associates to join our growing team.
Job duties include but are not limited to the following :
- Answer customer inquiries regarding orders and returns. Assist customers in processing RMA tickets, refunds, and replacements.
- Process shipping claims.
- Responsibly handle customers in a timely and accurate manner with professionalism, knowledge, and enthusiasm.
- Complete all projects in a timely and satisfactory manner, as assigned by the Manager.
- Increase customer satisfaction by quickly resolving dispute claims
- Investigate customer claims by gathering necessary information and documentation
- Order picking, packing, shipping (occasionally)
- Receiving and restocking returns inventory.
- Must be organized and able to multi-task.
- Must be responsible, professional, and reliable.
Qualifications :
Job Type : Full-time
Schedule : Monday to Friday
Work Location : One location
This Company Describes Its Culture as :
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Customer Service Specialist • Los Angeles, California, United States
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