SPENCER'S is hiring : Head of Creative in New York

Spencer's is a luxury boutique spa redefining the modern wellness experience.

With our flagship location in the heart of SoHo, New York City, and a second in West Hollywood, California, we blend timeless design with advanced wellness treatments to offer something truly unique : elevated, luxurious spa experiences at an accessible price point.

Our chic facilities offer state-of-the-art equipment. Spencer’s is less a traditional spa and more a space for design, comfort, and effortless aesthetic, a place for our guests to slow down, feel taken care of, and enjoy every detail.

Behind every experience is a passionate team of expert therapists, attentive sales associates, dynamic people managers, and visionary corporate leaders. We thrive on collaboration, creativity, and a shared commitment to excellence. Together, we’re creating new experiences and reimagining wellness.

If you’re driven by purpose, inspired by design, and passionate about wellness, we invite you to grow with us.

Role and Responsibilities

This is a rare opportunity to shape a growing brand’s creative direction from the inside out. Working closely with our Founder and Senior Marketing Manager, you will drive the creative vision for Spencer’s, translating our brand story into a creative identity that elevates every touchpoint. While you’ll lead the visual language, you’ll also roll up your sleeves to create day-to-day design assets in a fast-moving start-up environment. Scope to expand responsibilities as the brand grows.

Key Responsibilities

Shape and maintain Spencer’s creative identity across all touchpoints, spaces, campaigns, content, and community.

Developing creative guidelines and visual standards, and ensure all content aligns.

Translate brand strategy into elevated, cohesive, and distinctive design for website, email, social media, signage, packaging, and retail products.

Art-direct photography and video shoots, guiding look, feel, and styling to ensure consistent brand expression.

Design and produce day-to-day creative assets with precision and speed, from paid social to in-spa collateral.

Take work from concept to final execution within deadlines.

Collaborate closely with the Founder and Senior Marketing Manager to bring brand stories to life visually.

Stay ahead of design trends and emerging tools to keep the brand’s aesthetic fresh and elevated.

Qualifications 10+ years of professional design or creative direction experience within luxury, hospitality, wellness, or lifestyle brands.

A strong portfolio demonstrating concept-to-execution skills across digital, print, and video.

Digital fluency : confident with web editing and design implementation, especially in Wix, and able to set up and maintain pages and visual elements.

Proven ability to edit video, delivering polished, on-brand content for social and web.

Mastery of Adobe Creative Suite and Figma.

Ability to balance high-level creative thinking with hands-on design.

Excellent collaboration skills and attention to detail; comfortable in a fast-moving start-up setting.

Spencer's is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical condition, genetic information, family and medical care leave status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

Spencer's also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

The pay range for this role is :

125,000 - 150,000 USD per year (New York, NY)

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