Casual Call, 0 FTE
The Registrar gathers patients demographics, verify insurance, and reason for visit information and prepares patient for service for hospital and clinic visits. Answers multi-line phone, directs calls, and pages to direct departments and emergency pages according to hospital protocol.
Minimum Qualifications :
- High School Diploma or Equivalent
- Preferred : Experience in healthcare front office
- Preferred : Clerical and / or Receptionist experience
Essential Job Functions :
Greet patientsComplete registration and admissions to hospital and schedules appointments accordinglyUpdate and maintain the doctor on call listHandle incoming calls in timely manner and routes calls accordinglyHandles calls for Physicians according to hospital protocolCross-functional training across departmentEdits daily registration of all patients in assigned work queuesKnowledge, Skills and Abilities :
Ability to work in a busy and stressful environmentComputer applications, MS Office, EMR, internet applications and standard office equipmentAbility to work varied shiftsDemonstrates sound judgement, patience, and maintains a professional demeanor at all timesExercises tact, discretion, sensitivity and maintains confidentialityStrong emotional intelligence, interpersonal and teamwork skills