Talent.com
General Clerk II

General Clerk II

PuyenpaLawton, OK, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.temporary
job_description.job_card.job_description

The Puyenpa family of companies are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are actively seeking General Clerk II's based in Lawton, OK. Ideally, Candidates must live and work in the Comanche, and Cotton county areas. This is a temporary telecommuting position but you may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties as directed. These procedures are required of all Puyenpa employees.

available schedule :

  • Monday - Friday 7 : 45 AM - 4 : 15 PM

This is an exciting opportunity to be part of the Puyenpa team supporting the Centers of Medicare & Medicaid Services as a subcontractor for the Department of Health and Human Service contract which supports the Affordable Care Act. The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public. The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing. The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing.

The main responsibilities of the role include :

  • As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace. You will work closely with your supervisor and peers to deliver exceptional customer service.
  • Post information to agency records and modify forms or records.
  • Will communicate with consumers using your English and Spanish speaking skills.
  • Provide telephone support using the English and Spanish languages.
  • Record and input information to internal database records.
  • Conduct outbound telephone calls.
  • Receives inbound telephone calls.
  • Perform data entry and retrieval and perform arithmetical computations.
  • Receive coaching / feedback and implement / take action to make changes as appropriate.
  • Participate in internal training through company Learning Management System and passing certification tests.
  • Adhere to service compliance requirements by completing training modules and passing annual re-certifications.
  • Maintain required production and quality standards as outlined by contract.
  • Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary. Effectively work in a team environment.
  • Demonstrate flexibility and ability to adapt to change.
  • Additional duties as assigned.
  • Qualifications :

  • Must be able to commute to the Serco office in Lawton and are able to work onsite as directed.
  • Have a defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying.
  • Have a private location in your home to conduct confidential phone conversations.
  • Home workstation is within 25 ft of your modem / router so you can plug in a network cable into your existing internet connection for best connectivity.
  • Must have your own physical and reliable high speed internet access, which cannot be through satellite service (such as Direct TV) and WIFI which are not permissible.
  • Military Veterans and spouses are encouraged to apply.

    Depending on hire date, seasonal employment typically ranges from three to six months in duration.

    Seasonal employees may be offered the opportunity to become full-time employees at the end of the season subject to performance and position availability.

    Under the Service Contract Act (SCA), you will be paid an hourly wage rate of $18.30 and you will also receive the required Health & Welfare rate per hour for all SCA hours paid up to 40 hours per work week. The H&W rate is currently $4.93 / hr. The H&W is meant to offset the cost of benefits, and any residual amount will be paid as cash in lieu.

    Puyenpa provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 11 company paid holidays per year, and paid time off.

    serp_jobs.job_alerts.create_a_job

    General Clerk • Lawton, OK, United States

    Job_description.internal_linking.related_jobs
    General Clerk II

    General Clerk II

    J&M Management ServicesLawton, OK, USA
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Immediate openings for work from home (WFH) clerical personnel! $18.That's right! We are hiring administrative personnel to work for J&M Management Services! We are committed to filling every u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Administrative Assistant II

    Administrative Assistant II

    Oklahoma Department of Mental Health and Substance Abuse ServicesLawton, OK, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Jim Taliaferro Community Mental Health Center is seeking a highly organized and skilled Administrative Assistant II to join our team!. This position will provide essential clerical support to the ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    flex jobs

    flex jobs

    Amazon FlexChickasha, OK
    serp_jobs.job_card.full_time +1
    Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier.If you are looking for outstanding pay, flexible part-time, full-time and seaso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionCyril, OK, United States
    serp_jobs.job_card.full_time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Share Your Opinions, Get Rewarded

    Share Your Opinions, Get Rewarded

    Opinion BureauChickasha, OK, US
    serp_jobs.job_card.full_time
    Take quick online surveys and earn rewards for sharing your thoughts.Join today — it’s free and easy!.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Administrative Assistant II - PACT

    Administrative Assistant II - PACT

    Oklahoma Department of Mental Health and Substance Abuse ServicesLawton, OK, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Jim Taliaferro Community Mental Health Center is seeking a highly organized and skilled Administrative Assistant II to join our team!. This position will provide essential clerical support to the PA...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work At Home - Simple, No Selling, No Boss, Your Schedule

    Work At Home - Simple, No Selling, No Boss, Your Schedule

    Consumer-Report-Today.comLawton, OK, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Make $17-$29 / hr Working Part-Time At Home.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative - Fort Cobb State Park

    Customer Service Representative - Fort Cobb State Park

    State of OklahomaFort Cobb, OK, US
    serp_jobs.job_card.full_time
    Customer Service Representative - Fort Cobb State Park.Positions in this job family are responsible for establishing contact with both internal and external customers. They provide the customer with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Scheduler

    Scheduler

    Tap Growth aiAnadarko, Oklahoma, US
    serp_jobs.job_card.full_time
    We're Hiring : Project Scheduler Staff!.We are seeking an experienced Project Scheduler Staff to join our team and drive project success through strategic planning and scheduling excellence.This rol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service

    Customer Service

    LowesChickasha, OK, United States
    serp_jobs.job_card.full_time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Office Clerk

    Office Clerk

    America's Car-MartLawton, OK, US
    serp_jobs.job_card.full_time
    America's Car-Mart is seeking a dynamic and self-motivated Office Clerk to join our friendly team.If you have previous experience in cash handling, excellent customer service skills, and a passion ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Business Assistant

    Business Assistant

    Catalyst Dental AlliesLawton, OK, US
    serp_jobs.job_card.full_time
    Dental Office Business Assistant.The Dental Office Business Assistant is the welcoming face and voice of our clinic, providing exceptional customer service and administrative support.You will greet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Need Financial Assistance?

    Need Financial Assistance?

    Benefits AuthorityChickasha, OK, US
    serp_jobs.job_card.full_time
    Get access to real Grant, Debt Relief and Loan programs that are designed to put cash in your bank account.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Administration and Clerical

    Administration and Clerical

    WalmartMarlow, OK, US
    serp_jobs.job_card.full_time +1
    Administrative And Clerical Positions.Career Area : Distribution and Fulfillment Centers.Job Function : Warehousing - Hourly. Employment Type : Full & Part Time.These roles will provide administrative ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Greeter

    Greeter

    WalmartVerden, OK
    serp_jobs.job_card.full_time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Delivery Driver (Seasonal) Full-Time Part-Time

    Delivery Driver (Seasonal) Full-Time Part-Time

    Amazon FlexChickasha, OK
    serp_jobs.job_card.full_time +1
    Job Description : Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated indiv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeChickasha, OK, United States
    serp_jobs.job_card.full_time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Order Picker

    Order Picker

    WalmartHastings, OK
    serp_jobs.job_card.full_time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Administrative Assistant

    Administrative Assistant

    DOCS HealthLawton, OK, US
    serp_jobs.job_card.full_time
    Dental Administrative Assistant.We are currently searching for Dental Administrative Assistants.The administrative support staff is responsible for tasks prior, during, and after the event as well ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Representative - Comanche County

    Customer Service Representative - Comanche County

    Oklahoma Farm Bureau Insurance CompanyLawton, OK, US
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Customer Service Representative (CSR) Reports To : Comanche County Agent FLSA Status : Non-Exempt; Part-Time Location : 502 SW. Street, Lawton, OK 73501 Pay Rate : $14 / hour ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30