Bakery Manager

Mgr, Bakery

Manages the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.

Key Performance Indicators - What Success Looks Like :

• Department Overall Satisfaction % - Gauges the customer experience in your respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.
• Sales to Purchase % - Ensures the department is profitable by forecasting correctly and ordering as needed.
• Production Planning Compliance % - Positions the department for strong sales by providing good information into the system to extract the best data out of the system.

Essential Responsibilities - What's Expected :

Disclaimer : Performs other job-related duties as assigned.

Qualifications :

Required Education : High School / GED

Relevant Experience : 3 - 6 years minimum Supervisory Experience : 1 - 5 years minimum

Language(s) Required : English Language(s) Preferred : English & Spanish

Knowledge, Skills & Abilities Required :

Must be 18 years of age

Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Strong customer service skills.

Exceptional interpersonal, motivational and communication skills. Knowledge of basic math

Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines.

Ability to perform basic cake decorating skills (base ice cakes, borders, cake writing, etc.)

Ability to perform basic baking skills (proofing product, product preparation, baking, packaging, etc.) Proficient with computer applications used in effectively operating the department. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.

Environmental Factors :

Retail - Bakery : Physical Demands : While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and / or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft.

Working Conditions : While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet / humid working conditions. Safety Risk Factors : The employee is frequently required to twist back and / or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment : cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Department Specific Required Equipment : Powered cutting equipment, such as a slicers, saws, grinders, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment Preferred Equipment : baler / compactor, general hardware tools such as a ladder, pliers, wire cutters, box cutter Personal Protective Equipment : Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement : 250 lbs. Lifting Requirement : 35 lbs.

Travel Requirements :

Travel Percent - Overnight : Occasional - No

Shift : Varied