Join to apply for the Branch Office Administrator role at Edward Jones
This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$23.00 / hr - $25.00 / hr
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team . At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor.
Job Overview
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience.
- Delivering exceptional personalized service to ensure clients feel understood and informed
- Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
- Actively listen for situations in the clients' lives that may indicate a need for additional services
- Driving marketing activities such as planning and executing events
We'll give you the support you need . Our team will be there every step of the way, providing :
Comprehensive 6-month training including an experienced peer to help mentor youA wide support network that extends from your branch office to your region to the home officeYou'll often work independently but will have a team of thousands backing you every step of the wayYou can also expect...
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributionsAn inclusive environment where everyone's different viewpoints are valued and help to achieve resultsWe recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-beingFull-time Associates receive the following benefits : medical and prescription drug, dental, vision, voluntary benefits, short- and long-term disability, basic life, and basic AD&D coverageSkills / Requirements
To be a successful BOA, you should have :
Analytical ThinkingAttention to DetailAdaptabilityConversational SkillsDigital Tool UtilizationTeam CollaborationRole Requirements
Client Service : Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactionsAccount Management : Aptitude to learn and understand the financial services industryAdministrative & Operational Support : Strong ability to work independently at the direction of the financial advisorTechnology : Strong computer literacy with willingness to learn new technology and programsEdward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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