Talent.com
Implementation Manager
Implementation ManagerCD Recruitment • Fremont, CA, US
Implementation Manager

Implementation Manager

CD Recruitment • Fremont, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Customer Onboarding Manager – Generative AI SaaS

Role Overview

Our client is looking for a proactive Customer Onboarding Manager to guide new customers through the critical first months of using their platform. This role is ideal for someone with experience in SaaS, martech, or salestech products, who enjoys solving problems, collaborating cross-functionally, and ensuring customers achieve measurable value quickly.

Key Responsibilities

  • Lead and manage the onboarding process for new enterprise customers.
  • Troubleshoot and resolve technical issues while supporting pilot programs through to full contracts.
  • Collect and translate customer feedback into actionable insights for product and engineering teams.
  • Help refine and document onboarding processes and contribute to broader GTM strategies.
  • Drive customer adoption, satisfaction, and ROI, thinking proactively to anticipate challenges.

What the Role Offers

Significant ownership and autonomy in shaping the customer experience.

  • Close collaboration with a high-performing, cross-functional team.
  • Leadership development opportunities in a generative AI software environment.
  • A team culture that values speed, excellence, and work-life balance.
  • Location

    Bay Area – hybrid model with 3 days per week in-office to foster collaboration and culture.

    Qualifications

  • 4–10 years in enterprise Customer Success, Onboarding, Solutions, or Implementation Engineering.
  • Bonus : Experience with marketing or sales technology solutions.
  • serp_jobs.job_alerts.create_a_job

    Implementation Manager • Fremont, CA, US

    Job_description.internal_linking.related_jobs
    Manager, Implementation

    Manager, Implementation

    Rippling • San Francisco, CA, US
    serp_jobs.job_card.full_time
    Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Implementation Services Manager

    Implementation Services Manager

    VirtualVocations • Hayward, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementation Services Manager to lead a high-impact initiative supporting a key federal government customer. Key Responsibilities Lead and manage the Implementation S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Strategic Implementation Project Manager

    Strategic Implementation Project Manager

    VirtualVocations • Oakland, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Strategic Implementation Project Manager to lead the delivery of bespoke enterprise projects.Key Responsibilities Drive project delivery by owning project plans and coo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Implementation Manager

    Implementation Manager

    CD Recruitment • Hayward, CA, US
    serp_jobs.job_card.full_time
    Customer Onboarding Manager – Generative AI SaaS.Our client is looking for a proactive.This role is ideal for someone with experience in SaaS, martech, or salestech products, who enjoys solvi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Implementation Manager

    Enterprise Implementation Manager

    Doxel • Menlo Park, CA, US
    serp_jobs.job_card.full_time
    Enterprise Implementation Manager.Doxel makes hard decisions easier on construction projects.Construction is a $12T industry where the majority of the gains from information technology are yet to b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Implementation Specialist

    Senior Implementation Specialist

    VirtualVocations • Fremont, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementation Specialist Senior to support customers with Commercial Deposits and Treasury Management products. Key Responsibilities Manage service requests for Treasu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Implementation Manager

    Senior Implementation Manager

    Collate • San Francisco, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Implementation Manager, SSB

    Implementation Manager, SSB

    Rippling • San Francisco, CA, US
    serp_jobs.job_card.full_time
    Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Manager, Implementation (Benefits)

    Manager, Implementation (Benefits)

    Rippling • San Francisco, CA, US
    serp_jobs.job_card.full_time
    Manager, Implementation (Benefits).Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Implementation Manager

    Senior Implementation Manager

    VirtualVocations • Oakland, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Implementation Manager to guide new customers through the onboarding process.Key Responsibilities Initiate the onboarding process and serve as the primary contac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Implementation Manager

    Implementation Manager

    VirtualVocations • Fremont, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementation Manager to oversee the implementation of a student-centric degree management platform. Key Responsibilities Lead the implementation process for multiple ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Manager of Implementation

    Senior Manager of Implementation

    VirtualVocations • Hayward, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Implementation and Services.Key Responsibilities : Lead and develop a team of Implementation Managers and Technical Account Managers Oversee new custome...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Senior Manager, Implementation

    Senior Manager, Implementation

    Brex • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Brex is the AI-powered spend platform.We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses.Tens of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Implementation Specialist

    Implementation Specialist

    VirtualVocations • Santa Clara, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementation Specialist to lead customer workspace building and implementation.Key Responsibilities Lead and manage the implementation process for assigned clients, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Microsoft Copilot Implementation Manager

    Microsoft Copilot Implementation Manager

    VirtualVocations • Hayward, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Copilot Implementation Manager.Key Responsibilities Lead the end-to-end project delivery for the Microsoft Copilot implementation, ensuring alignment with organizationa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Enablement Manager

    Technical Enablement Manager

    VirtualVocations • Fremont, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Enablement Manager who will drive customer success and platform adoption through enhanced Site Scan delivery and optimized configurations.Key Responsibilities ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Implementation Manager

    Implementation Manager

    Stellic • San Mateo, CA, US
    serp_jobs.job_card.full_time
    This is an opportunity to work closely with multiple enterprise partners to deliver the implementation of a unified and student-centric degree management platform. As an Implementation Manager, you ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Implementation Manager

    Implementation Manager

    Assembled • San Francisco, CA, US
    serp_jobs.job_card.full_time
    CashApp, Etsy, and Robinhood to deliver faster, better service at scale.With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complex...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Enterprise Implementation Specialist

    Enterprise Implementation Specialist

    VirtualVocations • Concord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enterprise Implementation Specialist to guide large customers through onboarding, data migration, implementation, and training. Key Responsibilities Manage the customer...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Implementation Manager

    Implementation Manager

    Welkin Health, Inc. • San Francisco, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Welkin Health is looking for an Implementation Manager to work closely with our Sales, Product, and Engineering teams to support the entire customer journey from the early sales cycle through Go Li...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30