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Outbound Call Center Manager

Outbound Call Center Manager

Lee's Air, Plumbing, & HeatingLas Vegas, NV, US
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Call Center Manager

We're seeking a Call Center Manager to lead our outbound lead-setting team. Your reps will be contacting leads from our marketing funnel not random cold calls with the goal of setting high-quality appointments for our sales team. If you've built and managed outbound sales or lead-generation teams, this is the chance to step into a leadership role with big growth potential.

What You'll Do :

  • Lead, coach, and motivate a team of outbound lead setters working qualified funnels.
  • Develop scripts, strategies, and performance standards that maximize appointment conversions.
  • Ensure leads are properly qualified and handed off to the sales team.
  • Track KPIs and improve team efficiency and conversion rates.
  • Foster a high-energy, accountable, winning culture.

What We're Looking For :

  • Strong background in outbound lead setting or appointment-setting call centers.
  • Experience managing high-volume teams in sales-driven industries.
  • Hands-on leader who thrives on coaching, motivating, and holding teams accountable.
  • Results-driven mindset with a track record of hitting and exceeding goals.
  • This is an in-office position candidates must be able to work onsite daily.

    • Why Join Us :

  • $80,000 base salary + bonus structure tied to team performance.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Manage a team that sets quality appointments not random cold calls.
  • Growth-focused company with career advancement opportunities.
  • Energetic, performance-based culture where your leadership directly drives results.

    • Ready to lead a motivated team of lead setters and maximize our sales funnel?

    Apply today and take charge of a department built for growth!

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    Call Center Manager • Las Vegas, NV, US

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