Assistant Banquet Manager
Salary : $70,000 to $85,000
Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.
Job Summary
The Senior Banquet Manager role with Union Square Events at the New York Marriott Marquis plays a critical leadership role in executing large-scale events in one of the most dynamic and high-profile banquet operations in New York City. This position is responsible for managing all aspects of banquet service, ensuring outstanding guest satisfaction, driving operational excellence, and leading a large team of managers and hourly associates. The ideal candidate will bring a high level of professionalism, creativity, and operational expertise to every event, while maintaining brand standards and service excellence.
Key Responsibilities :
- Lead the day-to-day operations of the banquet department, overseeing event execution from pre-function setup through post-event breakdown.
- Manage and mentor banquet managers, servers, housemen, and bartenders to ensure seamless service and consistent quality.
- Serve as the senior operations lead on high-profile, large-scale events and VIP functions.
- Partner closely with the Banquet, Culinary, and Event Management teams to ensure flawless coordination and guest satisfaction.
- Monitor event timelines, room sets, and service execution to ensure BEO compliance.
- Coach and develop management and hourly staff; provide training, feedback, and performance evaluations.
- Oversee labor forecasting, scheduling, and payroll compliance within budgetary guidelines.
- Ensure compliance with local health and safety regulations and company policies.
- Address and resolve guest concerns with urgency and professionalism.
- Identify and implement operational improvements to elevate service, efficiency, and profitability.
- Support strategic initiatives including technology rollouts, service training, and sustainability efforts.
Qualifications :
Minimum 35 years of experience in banquet or event operations leadership, preferably in a high-volume hotel environment.Proven ability to manage complex events with multiple ballrooms and service styles (e.g., plated dinners, buffets, receptions, hybrid events).Strong leadership presence with demonstrated experience coaching and developing a team.Excellent communication, organization, and interpersonal skills.Experience working with Marriott systems such as CI / TY is a plus.Flexible schedule required, including nights, weekends, and holidays based on business needs.Bachelor's degree in Hospitality Management or related field preferred.Associates at Union Square Events are offered many fantastic benefits.
MedicalDentalVisionLife Insurance / ADDisability InsuranceRetirement PlanPaid Time OffPaid Parental LeaveHoliday Time Off (varies by site / state)Personal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Applications are accepted on an ongoing basis.
Union Square Events maintains a drug-free workplace.
Req ID : 1472975
Union Square Events
Gina Barbish