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Membership & Operations Specialist

Membership & Operations Specialist

Anytime FitnessDenver, CO, US
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Gym Sales & Operations Manager

We are looking for a dynamic and driven Gym Sales & Operations Manager to join our team. This is a fast-paced, high-performance role that requires an experienced individual with a strong background in gym membership sales, personal training consultations, and hands-on fitness operations. You'll be responsible for driving membership growth, handling large-scale sales targets, and executing daily operations with efficiency and enthusiasm.

Key Responsibilities :

  • Membership Sales & Personal Training Consultations :

Drive gym membership sales by actively engaging with potential clients and closing deals.

  • Conduct fitness consultations and match clients with personal trainers, ensuring successful conversion of leads into personal training clients.
  • Meet and exceed individual and team sales goals, with a strong focus on personal training package sales.
  • Build relationships with prospects and current members to ensure ongoing retention and growth.
  • Daily Operations :

    • Oversee the daily operations of the gym, ensuring everything is running smoothly, including facility cleanliness, maintenance, and overall member satisfaction.

  • Coordinate and execute gym events to attract new members and create community engagement.
  • Contact and establish partnerships with local businesses to expand our reach and bring in new clients.
  • Regularly communicate with corporate leadership, providing updates on sales and operational performance.
  • Customer Service & Member Engagement :

    • Provide exceptional customer service to all gym members, answering questions and resolving any issues promptly.

  • Maintain a professional, approachable demeanor while interacting with members to ensure a positive gym experience.
  • Proactively engage with current members to encourage renewals and upgrade memberships.
  • Marketing & Local Outreach :

    • Lead marketing initiatives, including local outreach to businesses, event planning, and hands-on engagement with community members.

  • Use creative strategies to drive gym membership growth and generate buzz around new promotions or services.
  • Accountability & Professionalism :

    • Adhere to company policies, including punctuality, dress code, and work ethic. Consistent attendance and professionalism are non-negotiable.

  • Maintain a high level of physical fitness and appearance to represent the brand and set a strong example for gym members.
  • Accept feedback constructively and continuously improve performance based on results and team input.

    • Qualifications :

  • Experience in gym sales or fitness-related sales roles is required (no exceptions).
  • Proven track record of closing large sales , especially in memberships and personal training packages.
  • Fitness background is essential must be physically fit and able to demonstrate the importance of health and wellness.
  • Strong communication skills and a passion for working with people .
  • Ability to handle criticism and use it as a tool for growth.
  • High level of accountability and ability to work autonomously.
  • Strong organizational and multitasking abilities to handle events, marketing, sales, and day-to-day operations simultaneously.
  • Professional appearance and punctuality are critical .

    • Compensation :

  • Competitive salary based on experience.
  • Significant commission opportunities from membership sales and personal training package sales.
  • Benefits available, including gym membership and performance bonuses.

    • If you are a highly motivated individual with the drive to succeed in a sales-driven environment and a passion for fitness, we want to hear from you! Please note : we will only consider applicants with prior gym sales experience.

    Compensation : $20.00 - $26.00 per hour

    Our culture is defined by People, Purpose, Profits, Play. We are looking for hard working people with a purpose that find the fun in everything they do.

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    Membership Specialist • Denver, CO, US

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