Services, Program Manager

Program Manager

The Program Manager will play a key role in driving the success and expansion of growth initiatives within the Americas Service organization. The Program Manager will be responsible for leading and coordinating growth programs, ensuring timely and high-quality delivery across multiple teams. This individual will collaborate with cross-functional teams throughout the organization to meet strategic goals and promote the growth of key programs in the region.

Responsibilities

• Lead growth programs within the North America service organization, ensuring the successful delivery of programs on time and within scope.
• Coordinate cross-functional teams, including engineering, operations, sales, and service, to align program activities with organizational goals. Develop a RACI Matrix to ensure functional groups understand roles, responsibilities and deliverables.
• Monitor and track program progress, addressing any challenges or obstacles to ensure timely execution and high-quality outcomes. Establish and implement processes with a focus on hand-offs between functional areas. Monitor team schedules and ensure coordination of activities on the critical path.
• Develop and maintain detailed project plans, timelines, and budgets, ensuring efficient resource allocation. Utilize standard Project Management tools to conduct the project effectively, achieving quality, financial and schedule targets.
• Serve as the key point of contact for stakeholders, providing regular updates on program status, milestones, and any potential risks.
• Escalate and create urgency around any issues that would impede the success of the project. Ensure that issues are resolved in a timely manner and communicated to the stakeholders. Coordinate the team to implement short-term and long-term resolutions.
• Collaborate closely with leadership to ensure that the growth programs align with broader business strategies and objectives.
• Drive continuous improvement in program management processes to enhance performance and operational efficiency.
• Work with the Growth Program Office to help define and develop methods and procedures and institute best practices. Ensure the procedures are enforced on your projects
• Ensure compliance with company policies, industry standards, and safety regulations throughout all program activities.

Qualifications

Knowledge of the power system, energy, industrial, thermal, HVAC, data center, or related industry is a plus.

Our Core Principles

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Our Strategic Priorities

Our Behaviors

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com / Careers.

Work Authorization : No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.