Field Service Engineer II Charlotte NC

Overview

Field Service Engineer position in the Charlotte, NC market. Segra is open to hiring at various levels based on candidate experience and competency.

Responsibilities

The Field Service Engineer is responsible for day-to-day activities of the network, including equipment installation and commissioning, circuit / node turn-up and testing, and management of customer premise equipment (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IADs, Hosted phones, ONTs). Duties include preventive maintenance and testing / troubleshooting of transport infrastructure, switching infrastructure, and IP / Data networks. Field Operations personnel will perform on-call duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel, and other telecom professionals.

Required Qualifications

• Knowledge of Telecom equipment (e.g., Cisco, Ciena, etc.)
• Minimum of 2 years of experience with telecom equipment

Preferred Qualifications

About Segra

Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world\'s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist to help businesses within our footprint be successful.

Benefits Overview

Segra offers a robust benefits package to our full-time employees, including :

Our Commitment to Equality

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Segra is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable laws. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform Segra\'s personnel if you need assistance completing this application or to participate in the application process.

J-18808-Ljbffr