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Implementation Project Manager, Managed Service Provider (Contract)

Implementation Project Manager, Managed Service Provider (Contract)

NotionSan Francisco, CA, US
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Implementation Project Manager

We're looking for an experienced implementation project manager to implement an MSP and VMS as the operating model and system of record for Notion's U.S. contingent workforce. The person in this role will also ensure our program is set up for success, ensuring compliant workflows, integrations, effective change management, and measurable improvements to the contingent worker lifecycle, governance, manager experience, and cost transparency.

The role is based in San Francisco and you will be expected to be in the office on our anchor days (Mondays and Thursdays).

Contract length : 5 months

Hours per week : 40 hours

What You'll Achieve :

  • Program and project manage the MSP and VMS implementation, effectively managing requirements and deliverables across several teams (People Operations, Finance / Accounting, Legal, IT / Security, Procurement, Recruiting, BizTech)
  • Collaborate with the MSP's implementation team to ensure requirements are effectively translated and deliverables are met
  • Drive VMS configuration with the MSP to ensure our systems are connected and the workflows are optimized
  • Coordinate integrations and data flows (e.g., Workday, SSO / Okta) in partnership with internal owners in BizTech / IT and the MSP
  • Define operational policies and playbooks in alignment with approved MSP scope and success metrics
  • Strong stakeholder management and communication on project risks / issues, decisions, and changes
  • Develop the VMS and integration testing strategy and execution plan (UAT), a cutover plan, and a post-implementation hypercare plan
  • Develop the change management strategy : communications, enablement, training, and knowledge transfer
  • Handoff of the program to run-the-business owners with detailed SOPs and RACI

Skills You'll Need to Bring :

  • 5+ years leading MSP and VMS implementations at mid-to-large tech companies or across multiple clients
  • Hands-on experience with MSP program implementations strongly preferred
  • Strong project management skills
  • Experience working cross-functionally with People Operations, Finance / Accounting, Legal, IT / Security, Procurement, Recruiting, and BizTech
  • Demonstrated success in delivering 36 month implementations with integrations, testing, policy development, and change management
  • Excellent stakeholder management and executive communication
  • Nice to Haves :

  • Workday and Zip experience
  • SOC / IT risk familiarity
  • We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

    Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

    Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated hourly rate for this role is $88-$100 per hour.

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    Implementation Project Manager • San Francisco, CA, US

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