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Insurance Verification Specialist - 192029

Insurance Verification Specialist - 192029

MedixDallas, TX, United States
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Healthcare Insurance Re-Verification Specialist (Short-Term Contract – Hybrid Remote)

📍 Dallas, TX (Must reside within 50 miles)

💵 Pay : $19.50 / hour

📅 Duration : December 1st – mid-February (potential for extension)

Overview

We are seeking detail-oriented and reliable professionals to support our annual healthcare insurance re-verification season . In this short-term but high-impact role, you will ensure patients maintain accurate and active insurance coverage for their prescription drug products. This is an excellent opportunity to apply your healthcare insurance experience in a focused, project-based environment.

💡 Hybrid-to-Remote : Training will be onsite during the first week, after which the role will transition to fully remote.

Your Day-to-Day Responsibilities :

  • Make a high volume of outbound calls to patients to re-verify insurance details.
  • Communicate clearly and professionally with patients, payers, providers, and pharmacies.
  • Document all verification outcomes accurately in the system.
  • Collaborate with teammates to meet daily and weekly goals.
  • Maintain confidentiality and adhere to HIPAA regulations.
  • Troubleshoot and resolve patient inquiries related to re-verification.

Job Details :

  • Contract Dates : December 1st – mid-February (subject to business needs).
  • Schedule :
  • First Week (Training) : December 8th – December 26th | Onsite in Dallas, Mon–Fri, 8 : 00 AM – 5 : 00 PM CST.
  • Post-Training (Remote) : Beginning January 1st | Fully remote, must be flexible to work any 8-hour shift between 7 : 00 AM – 7 : 00 PM CST, Mon–Fri .
  • Lunch : 1 hour, unpaid.
  • Location : Must reside within 50 miles of Dallas, TX for first-week onsite requirement.
  • Time Off : No time off permitted during the contract (1 pre-planned appointment may be accommodated with advance notice).

    • Must-Have Qualifications :

  • 2+ years of Benefit Verification / Benefit Investigation experience.
  • Strong understanding of insurance concepts (EOB, deductibles, claims, payer portals).
  • High school diploma or GED (verification required).

    • Nice-to-Have :

  • Knowledge of Pharmacy PBM / HUB services .
  • Call center experience.

    • Soft Skills & Attributes :

  • Reliable and punctual with strong attendance.
  • Professional communication skills.
  • Detail-oriented with the ability to handle a fast-paced environment.
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    Insurance Verification Specialist • Dallas, TX, United States

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