Talent.com
Sales Manager

Sales Manager

Park Lawn Memorial Group, LLC.Concord, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Job Description

Job Description

Why Work for Park Lawn Corporation?

Service

  • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
  • Work with leading experts in the funeral and cemetery profession.

Benefits

  • Financial assistant programs encouraging employees through education and development in industry related subjects.
  • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
  • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
  • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
  • Employee Discounts on services, merchandise, and property to help our team members in their time of need.
  • Culture

  • We value honesty, courage, integrity, ethical behavior and the development of personal growth.
  • We are rooted in the communities to provide a personal touch to every family we serve.
  • We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.
  • Sales Manager - Summary / Objective

    This position is the primary lead accountable for creating and driving sales strategies and performance to ensure the business meets or exceeds Standards.

    Essential Functions

  • Leads and manages the sales team’s performance through effective performance management, coaching, disciplinary action, and termination, when necessary.
  • Recruits and trains an effective sales staff.
  • Leads team by example in the areas of sales activity and sales volume.
  • Meets or exceeds the sales targets for the location(s).
  • Develops and implements sales initiatives that motivate and energize sales team members to achieve and succeed.
  • Generates sales leads through participation in the surrounding community and through civic relationships.
  • Monitors and analyzes sales results, including contract status, client family feedback, cancellations, etc., to develop an ongoing action plan for success.
  • Communicates sales results on a weekly, monthly, quarterly, and annual basis to management.
  • Recognizes market changes, team changes and operational goals and recalibrates the team and team efforts for continued success.
  • Schedules sales staff to ensure proper coverage and equitable rotation of staff and duty days.
  • Reviews and resolves contract or commission discrepancies as needed.
  • Monitors and analyzes accounts receivable, ensuring collection activities are ongoing and effective.
  • Meets with client families at the time of need or on a pre-need basis, to ensure that they are presented with all options pertaining to interment, cemetery property, and related merchandise and services.
  • Attends services and visitations for client families whenever possible to foster relationships, ensures excellent service, and develops potential referrals.
  • Complies with all company procedures for customer service when dealing with families, handling complaints, completing post-interment service activities, and performing other duties necessary to ensure quality service levels.
  • Protects confidentiality of company and client family information, including sales and marketing programs and materials, names and addresses of client families and employees, and other related information.
  • Identifies and remedies all hazards at location and on grounds.
  • Performs other duties as assigned.
  • Competencies

  • Communication Proficiency.
  • Teamwork Orientation.
  • Detail Orientation.
  • Thoroughness.
  • Customer Service Orientation.
  • Time Management.
  • Required Education, Experience, Certifications and Licensure

  • Four-year degree or equivalent combination of education and experience required.
  • Bachelor’s degree strongly preferred.
  • Minimum of 2 years management experience; Funeral Home and / or Cemetery desired.
  • Minimum of 3 years sales experience.
  • Proven track record of success in inside sales production, strongly preferred.
  • Demonstrated ability to build, inspire, train and energize sales team.
  • Ability to read and interpret company policies, procedures, contracts, insurance documents and pricing structures or list.
  • Ability to effectively work and develop sales leads and referrals from recognized sources and approved methods.
  • Ability to compute discount, interest, profit and loss; commission, markup, and selling price; and ability to calculate surfaces.
  • Effectively utilize all sales training and techniques to fulfill production requirements.
  • Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
  • Ability to be proactive and willing to take initiative in all circumstances
  • Attention to detail and follow-through.
  • May require the possession (or ability to obtain) an insurance license as required by applicable state law.
  • Valid state-issued driver’s license in good standing and acceptable driving record.
  • Additional Eligibility Qualifications

  • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
  • Demonstrated willingness to participate in growing market share through community involvement.
  • Able to read, write and speak English fluently. Bilingual is a plus.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred
  • Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families.
  • Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
  • Ability to rapidly assess the needs of client families and quickly adapt to changing circumstances.
  • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.
  • Maintains a positive attitude and working environment through organization and communication.
  • Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.
  • Supervisory Responsibility

    This position has direct management responsibilities, including hiring, firing, performance management and disciplinary actions as needed.

    Physical Demands and Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • The duties associated with this position are generally performed in an indoor office setting.
  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and / or fumes.
  • Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
  • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
  • This position may also require reaching, pushing, and pulling.
  • This position may also be exposed to chemicals and / or blood borne pathogens. Exposure risk is considered : _____ Low
  • Travel

  • This position may require up to 10 percent out of area and overnight travel.
  • Travel is primarily local occurring during the business day only.
  • Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    serp_jobs.job_alerts.create_a_job

    Sales Manager • Concord, NC, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Sales Manager

    Sales Manager

    Staff Zone / Select PeopleCharlotte, NC, US
    serp_jobs.job_card.full_time
    Salary : $50,000 base salary plus monthly commission.SALES MANAGER - CONSTRUCTION STAFFING SOLUTIONS.If you know how to build relationships in construction and youre not afraid to chase business, we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Sales Manager

    Sales Manager

    See Job DesciptionWaxhaw, North Carolina, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Assistant Sales Manager Club Pilates Waxhaw.Full-Time | Weekend availability required.Club Pilates is the largest Reformer-based Pilates brand in the world, with more than 800 studios across the U....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Manager - Staple Fibers

    Sales Manager - Staple Fibers

    MRINetwork JobsCharlotte, NC, US
    serp_jobs.job_card.full_time
    Sales Manager – Synthetic Fibers.Location : Charlotte, NC (Remote / Hybrid considered).Industry : Wholesale Synthetic Fibers (PET, PP, Staple Fibers, Acrylic & Bi-Component Fibers).Are you an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Manager

    Sales Manager

    Nexstar Media GroupCharlotte, NC, US
    serp_jobs.job_card.full_time
    Queen City News, home of the Carolina Panthers and recently recognized with the most Regional Murrow Awards and Emmy Awards in Charlotte, has an immediate opening for a Sales Manager to lead a team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Manager in Training (100% Remote)

    Sales Manager in Training (100% Remote)

    Global EliteCharlotte, NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Sales Manager In Training (100% Remote).We're looking for enthusiastic, hard-working, friendly individuals to come work at AO and support a huge network of clients. This position relies on outstandi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Dealer Sales Manager

    Dealer Sales Manager

    GeneracCharlotte, NC, US
    serp_jobs.job_card.full_time
    We are Generac, a leading energy technology company committed to powering a smarter world.Over the 60 plus years of Generac's history, we've been dedicated to energy innovation.From creating the ho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Area Sales Manager

    Area Sales Manager

    Smith Douglas HomesCharlotte, NC, US
    serp_jobs.job_card.full_time
    At Smith Douglas Homes, we pride ourselves on being one of the fastest growing home building companies in the country.We are looking for an experienced licensed New Home Sales Area Manager to join ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Solar Sales Manager

    Solar Sales Manager

    KR SOLARCharlotte, NC, US
    serp_jobs.job_card.full_time
    Freedom from playing defense against rising rates.Freedom to lead a team and build a future that actually matters.Most companies will pitch you with boring corporate jargon.Here’s what you re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sales Manager - Vision Solutions - US&C and Europe

    Sales Manager - Vision Solutions - US&C and Europe

    Honeywell International, Inc.Charlotte, NC, US
    serp_jobs.job_card.full_time
    As a Sales Manager at Honeywell, you will have a pivotal role in driving revenue growth and managing a team of sales representatives. Your responsibilities will include developing and implementing s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Division Sales Manager

    Division Sales Manager

    INDUSTRIAL PACKAGING SUPPLIES INCCharlotte, NC, US
    serp_jobs.job_card.full_time
    IPS Packaging & Automation has been providing customers across the nation with innovative packaging solutions for 48 years. As industry experts, we exceed the needs of our customers by offering ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Manager

    Sales Manager

    Limble CMMSCharlotte, NC, US
    serp_jobs.job_card.full_time
    At Limble we empower the unsung heroes who support the world.We’re revolutionizing the way businesses manage their maintenance operations by providing a comprehensive suite of software soluti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Sales Manager

    Sales Manager

    Globe MetallurgicalCharlotte, North Carolina, United States, 28202
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Ferroglobe is one of the world’s leading suppliers of silicon metal, silicon-based and manganese-based specialty alloys, ferroalloys, and silica fume. Serving a customer base across the globe in dyn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Carrier Sales Manager, Enterprise Mobility

    Carrier Sales Manager, Enterprise Mobility

    Samsung SDS AmericaCharlotte, NC, US
    serp_jobs.job_card.full_time
    Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Manager

    Sales Manager

    USHEALTH AdvisorsCharlotte, NC, US
    serp_jobs.job_card.full_time
    If you feel you’re worth more than your salary and have the ability to work harder towards your own dreams than someone else’s, we have an opportunity for you.Let’s face it &ndash...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Manager

    Sales Manager

    Orangetheory - Franchise #0308Fort Mill, SC, US
    serp_jobs.job_card.full_time
    Get fit, help others, and have fun! We have your ultimate dream job when you join the Orangetheory Fitness team.We need Sales Managers who can unlock the power of the Orangetheory workout for other...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sales Manager - Crawlspace Solutions

    Sales Manager - Crawlspace Solutions

    Cogent Talent SolutionsCharlotte, NC, US
    serp_jobs.job_card.full_time
    Our client is seeking an experienced Sales Manager to join their team in the Charlotte, NC area! This person will be critical to the success of a young and growing organization by driving revenue g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Sales Manager

    Sales Manager

    Lineage LogisticsCharlotte, NC, US
    serp_jobs.job_card.full_time
    Partner with the site General Manager to run the business and maximize profitability.Expand the customer base, sell new business, and manage existing business within assigned warehouse or group of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Manager

    Sales Manager

    ISSACharlotte, NC, US
    serp_jobs.job_card.full_time
    Are you hungry for growth and ready to make an impact? Our established club in Mint Hill is looking for a driven Sales Manager to help us take things to the next level. A motivated leader who's read...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30