Professional Services Coordinator

Job Description

Job Description

Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.

Are you a professional who has a solid background in building relationships and a passion for selling and providing the best service for customers?

As we grow nationwide, we have a great opportunity for a PROFESSIONAL SERVICES COORDINATOR supporting clients in the greater ATLANTA, GA area.

In this role, we are looking for client-focused, technically minded professionals that can be described as diligent, passionate, intuitive, big picture thinkers, optimistic, self-motivated, adaptive and collaborative.

As a Professional Services Coordinator, your responsibilities include but are not limited to :

• Project / Sales Good Receipt

Receive goods ordered and / or verify receipt if not delivered to Alpharetta Office

Maintain Inventory Room

Work with Pro Service Manager on scheduling logistics

Follow up throughout the day with scheduled resources for status and updates

Work in conjunction with Pro Services Manager to keep all tickets updated and moving forward

Review tickets placed in “Follow-Up” status by engineers for overall completion, time, and billing accuracy

Receive purchase prompt from Pro Services

Novatech provides competitive compensation, great benefits, a positive upbeat culture, and ongoing professional development for your career.

Novatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status or any other characteristic protected under applicable law.