Service Advisor

Job Description

Job Description

Goodhue Boat Company is growing and we are looking for driven, enthusiastic, and sales-oriented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity, gender equality, open lines of communication and believes in developing employees to their fullest potential.

We are looking for a Full-Time, Marine Service Advisor to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will assist the Service Manager in ensuring the success of the Service Department at our Meredith Marina.

Job Summary :

Marine Service Advisors will report to the Service Manager and assist in overseeing the day-to-day operations of the Service department and ensuring our customers receive prompt, courteous and effective service. In this position, you will be part of a team that specializes in the maintenance, repair, and detailing of most makes and models of boats.

Duties / Responsibilities :

• Communicate with customers in a professional manner to gather all information necessary to create an accurate estimate.
• Consult and sell services that are applicable to the type of boat and customer’s needs.
• Provide customers with a schedule of work, updates, and any changes that may occur.
• Coordinate with customers on transportation of their boat.
• Finalize and invoice work orders.
• Ensure each customer has a positive service experience.
• Spend quality time building a relationship with the customer.
• Follow up after work is complete.
• Other duties as needed.

Qualifications :

Education :

Salary :

$50,000-$65,000, Base + Commission, based on experience.

Benefits :

Health Insurance HRA or HSA

Dental Insurance

Group Life Insurance

401(K) (available after one year)

Paid Time Off

Employee Discounts