Director, Customer Account Management - Canada

Overview

UKG is seeking a Director of Sales for our Customer Account Management sales organization. At UKG we foster a company culture that supports success at every level, prioritizing our employees. The rewards are substantial—you can confidently stand behind the solutions you sell, knowing your customers will receive top-quality service.

As the Director, you’ll be accountable for helping your team exceed annual revenue goals for UKG’s Pro, Dimensions, and Ready customer base in all segments, across all verticals. Your focus will be on maximizing the suite of product offerings across our customer base, client retention and satisfaction. Collaboration is key—you’ll work closely with Sales peers and senior leadership across functional areas to establish strong partnerships that drive incredible success for your team and our customers. Supported by robust pre-sales and sales operations teams, this position reports directly to the VP Sales Canada.

Why UKG : At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Tenants of the culture include flexibility, real benefits, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Company overview and equal opportunity statement are included below in the bilingual sections. This description keeps the original intent and content while organizing it for clarity.

Responsibilities

• Meet and exceed revenue targets.
• Set and execute an aggressive sales execution strategy to generate strong annual revenue growth.
• Drive long term success with a focus on coaching, development and building high performing teams to ensure revenue growth year over year.
• Establish sales best practices and metrics for pipeline growth, pipeline accuracy and integrity, accurate forecasting, product and industry knowledge and standardized sales strategies and account reviews.
• Maintain key customer relationships and develop and implement strategies for sales.
• Create and foster a customer-first, employee-centric highly engaged culture, leading by example through UKG’s values of United, Kind, and Growing.
• Conduct weekly progress meetings with each Sales Executive to review pipeline, sales activity, and obstacles.
• Fosters peer collaboration across sales team to enhance the performance of everyone.
• Provide feedback to UKG senior management on market trends and methods to become more effective in meeting goals through deeper service to our customers.

Basic Qualifications

Travel

CE / Company Information

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, we help customers solve challenges across industries. Learn more at ukg.com.

UKG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, or any other legally protected status.

Disability Accommodation in the Application and Interview Process :

For individuals with disabilities needing assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

Pourquoi postuler auprès d’UKG :

Chez UKG, votre travail compte. Le code que vous livrez, vos décisions et votre souci de la clientèle se conjuguent pour produire des résultats tangibles. (French content continues with equivalent details as in English above.)

NOTICE ON HIRING SCAMS

UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here : ukg.com / about-us / careers / faqs.

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