Talent.com
Club Manager

Club Manager

Planet FitnessRaymond, NH, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Club Manager

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Club Manager :

  • Are approachable and thrive on connecting with people.
  • Have a passion for creating and leading in a people centric environment.
  • Demonstrate initiative and self awareness.
  • Handle all interactions with diplomacy, managing conflict with ease.
  • Are comfortable setting clear direction and following up consistently.
  • Can quickly adapt your communication style to the audience.
  • Enjoy managing multiple priorities at once and following through to completion.
  • Enjoy coaching and leading others to success.
  • Are an ambassador for the Planet Fitness brand and always act with members in mind.
  • Act with integrity and show respect to everyone around you; act as a role model.

Responsibilities

As our Club Manager, you are responsible for the oversight of all club operations to ensure an exceptional "Judgement Free" member experience. You will be accountable for creating a work environment that supports the culture of the organization and drives member engagement. As the Club Manager, you will be selecting, developing and leading the team to drive the success of club priorities and KPI goals. Your ability to coach and connect is critical to driving an exceptional member experience through a consistent and outstanding team member experience. These responsibilities include :

  • Coordinate and execute hiring practices and onboarding new team members.
  • Create staff schedules; ensuring all shifts are covered. Provide back up support as needed.
  • Administer and process employee timecards in ADP.
  • Manage the company card for expenditures, maintaining receipts.
  • Conduct bank deposits.
  • Oversee the ordering of club supplies and retail product.
  • Trend Key Performance Indicators. Identify the root cause and execute a game plan for improvement.
  • Ensure team is aware of marketing efforts and trained on all marketing promotions.
  • Assess and assist in emergency situations.
  • Set assigned tasks and lead team members in a safe and efficient manner.
  • Model the behaviors to provide an outstanding member experience; coach and inspire others to do the same.
  • Manage team member performance; providing feedback to team member regularly.
  • Resolve employee concerns; partnering with HR as needed.
  • Submit all employee changes (status, schedule, pay etc.) in a timely manner.
  • Daily responsibilities for the Club Manager also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve escalated member concerns and partner with Regional Manager when needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours, assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Oversee regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensure restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.) through communication with the Facilities Maintenance team.
  • Create cleaning and sanitizing assignments for team members and follow up on quality and completion of the work.
  • Qualifications

    About Your Qualifications :

  • 1+ years Customer Service experience
  • 2-3 years of experience supervising and leading a team
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Club Manager :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Health and Safety Requirements :

    Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    serp_jobs.job_alerts.create_a_job

    Club Manager • Raymond, NH, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) in Epsom, NH

    Travel Physical Therapist (PT) in Epsom, NH

    AlliedTravelCareersEpsom, NH, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Patterns LLC to find a qualified Physical Therapist (PT) in Epsom, New Hampshire, 03234!. Patterns is one of the leading service providers in the business process...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance BuzzPittsfield, New Hampshire, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Club Sales Associates

    Club Sales Associates

    Bass Pro ShopsHooksett, NH, US
    serp_jobs.job_card.part_time
    Club Customer Service Outfitter.The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member.The C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    KFC & Taco BellSomersworth, NH, US
    serp_jobs.job_card.full_time
    We value our employees and understand how you make a difference in our restaurants.If you value hard work and welcome a fast-paced environment, you have come to the right place.We take pride servin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Club Manager

    Assistant Club Manager

    BJ's Wholesale ClubManchester, NH, US
    serp_jobs.job_card.full_time
    Assistant Club Manager In Training.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers.BJ's ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Grooming Salon Manager

    Grooming Salon Manager

    PetcoSALEM, New Hampshire, United States
    serp_jobs.job_card.full_time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Petco Grooming Salon Manager

    Petco Grooming Salon Manager

    PetcoPLAISTOW, New Hampshire, United States
    serp_jobs.job_card.full_time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    ASSISTANT MANAGER - MA

    ASSISTANT MANAGER - MA

    QdobaPeabody, MA, US
    serp_jobs.job_card.full_time
    The Assistant Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the General Manager. Uses discretion in daily management decisions with accountabili...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Dunkin'Leominster, MA, US
    serp_jobs.job_card.full_time
    As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers.We value hardworking and enthusiastic employees and we make it a priority to ensure their suc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Picklr Club Manager - Burlington

    Picklr Club Manager - Burlington

    The PicklrBurlington, MA, US
    serp_jobs.job_card.full_time
    Imagine the opportunity to lead, manage, and operate a brand-new Picklr location in Danvers, Massachusetts.This facility will feature eight official-size courts, a world-class pro shop, a stretch a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Licensed Behavioral Health Therapist

    Licensed Behavioral Health Therapist

    LifeStance HealthChichester, NH, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    People & Culture Manager

    People & Culture Manager

    VirtualVocationsManchester, New Hampshire, United States
    serp_jobs.job_card.full_time
    A company is looking for a People & Culture Manager - Global role (Remote).Key Responsibilities Partner with leadership to align people strategy with business goals Support global talent acquisi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Club Powerlifting Coach (part-time / temporary)

    Club Powerlifting Coach (part-time / temporary)

    UMass LowellLowell, MA, United States
    serp_jobs.job_card.part_time
    This position will oversee all aspects of the Powerlifting program training.The coaches will work with team captains to facilitate practice plans and teach drills. They will teach strategy, attend e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Club Wrestling Coach (part-time / temporary)

    Club Wrestling Coach (part-time / temporary)

    UMass LowellLowell, MA, United States
    serp_jobs.job_card.part_time
    This position will oversee all aspects of the club wrestling program training.The coaches will work with team captains to facilitate practice plans and teach drills. They will teach strategy, attend...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Planet FitnessTownsend, MA, US
    serp_jobs.job_card.full_time
    The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club.Mon-T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Assistant Manager- Pay up to $65,000 - Dover

    Restaurant Assistant Manager- Pay up to $65,000 - Dover

    Panera Bread (PR Management Corp)Dover, NH, US
    serp_jobs.job_card.full_time
    Assistant Manager to join our supportive team of dynamic and hard-working café professionals.At PR Restaurants, we're committed to setting a higher standard for excellence in every facet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Club Manager

    Club Manager

    Planet Fitness - The Core GroupLawrence, MA, US
    serp_jobs.job_card.full_time
    Judgement Free member experience as well as a financially successful club.The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    New Club Marketing Manager, Corporate Clubs

    New Club Marketing Manager, Corporate Clubs

    Planet FitnessHampton, NH, US
    serp_jobs.job_card.full_time
    The New Club Marketing Manager will report directly to the Director of Marketing, Corporate Clubs, with a dotted line to the Field Marketing team. This position will support the Corporate Club Marke...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day