Customer Success Executive

A company is looking for a Customer Success Executive to lead post-sales activities and drive customer success within valuable accounts.

Key Responsibilities

Drive post-sales success by aligning offerings with customer goals and fostering relationships with C-Level executives

Collaborate with Account Executives to create and execute integrated strategies for long-term customer value

Identify risks and develop strategies to ensure smooth value realization and meet operational KPIs

Required Qualifications

BA / BS or equivalent required; Master's degree preferred

Minimum of 12 years in management consulting or leadership roles focused on technology-enabled business transformations

Proven experience in running large-scale strategic accounts and leading high-performing teams

Strong background in building relationships with C-level executives in large enterprises

Ability to thrive in rapidly changing environments and adapt strategies accordingly