Quality Manager

This range is provided by EIS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Overview

As the Quality Manager, you will provide leadership and strategic direction for the Quality Assurance (QA) and Quality Control (QC) functions at SIS. This role is critical in ensuring full compliance with customer specifications, ISO standards, and company Standard Operating Procedures (SOPs). The Quality Manager will oversee the Quality Support Team and foster a culture of quality excellence across the organization by collaborating with all departments to ensure quality objectives are met. This hands-on position requires a blend of technical expertise, organizational leadership, and interpersonal skills to manage interdepartmental relationships effectively.

Responsibilities

• Implement, maintain, and continuously improve the SIS Quality Management System (QMS) in compliance with ISO standards and customer requirements.
• Oversee supplier assurance programs, including validation and auditing of raw material suppliers, ensuring preventive controls are in place.
• Ensure the Quality Department meets internal operational needs across departments, including Production, Maintenance, R&D, Sales & Operations Planning, and Procurement.
• Supervise the regular auditing of manufacturing processes to ensure product quality and integrity.
• Manage the Quality Support Team, ensuring effective training and development to maximize their impact on manufacturing processes.
• Provide training to shop employees and quality staff on reading work folders, interpreting prints, measuring parts, and maintaining quality records.
• Actively promote a culture of quality awareness and continuous improvement across the organization.
• Oversee the preparation and maintenance of ISO documentation, ensuring compliance with internal and external requirements.
• Lead internal audits and manage root cause analyses, corrective actions, and preventative measures for quality issues.
• Act as the leader for customer audits, ISO certification audits, and reassessment processes.
• Serve as the primary point of contact for customers and third-party quality audits, ensuring proper preparation and follow-up.
• Ensure compliance with all customer specifications, regulatory standards, and internal policies throughout the facility.

Supervisory Responsibilities

The Quality Manager oversees the Quality Support Team and is responsible for their training, development, and daily management. The role includes providing guidance, setting performance expectations, and ensuring the team operates effectively to support the company's quality objectives. The Quality Manager works closely with operational leadership to align quality team efforts with broader business goals.

Qualifications

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Language Skills

Effectively communicate and understand job instructions both verbally and in writing in the English language. Excellent communication skills for effectively collaborating with internal departments, suppliers, and customers.

Mathematical Skills

Ability to perform advanced mathematical computations; ability to convert metric units correctly and apply the conversions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Advanced technical skills, including root cause analysis, statistical process control (SPC), and corrective action processes.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

J-18808-Ljbffr