Admissions Director

Job Description

Job Description

Job Description :

Title : Admissions Director

Department : Administration

Reports To : Executive Director or Administrator

Location : Luther Manor at Hillcrest, 3131 Hillcrest Rd. Dubuque, IA 52001

Summary :

The Admissions Director is responsible for managing the admissions process of new residents into the residential care facility. This role involves coordinating with prospective residents, families, healthcare providers, and internal staff to ensure a smooth, compassionate, and efficient admissions experience. The Admissions Director also develops and executes marketing strategies to maintain optimal occupancy levels and promote the facility's reputation in the community.

Responsibilities :

• Serve as the primary contact for all inquiries related to admissions.
• Coordinate the admission process, including assessments, documentation, room assignments, and orientation for new residents and their families.
• Maintain detailed knowledge of facility services, pricing, and regulatory requirements.
• Develop and maintain relationships with hospitals, discharge planners, social workers, physicians, and referral agencies.
• Conduct tours of the facility and present information to potential residents and their families.
• Review medical and care needs to determine appropriate placement and services.
• Monitor occupancy levels and maintain records on admissions, discharges, and referrals.
• Collaborate with the nursing, social services, and business office teams to ensure a seamless transition for incoming residents.
• Assist in the development of marketing materials and participate in community outreach events.
• Ensure compliance with state and federal regulations related to admissions and resident rights.
• Provide regular reports to management on occupancy, referrals, and admission trends.

Qualifications :

Bachelor's degree in healthcare administration, social work, nursing, marketing, or a related field preferred.

Knowledge of state and federal regulations related to admissions in residential care or assisted living.

Excellent interpersonal, communication, and organizational skills.

Compassionate and empathetic approach when working with elderly individuals and their families.

Ability to manage multiple priorities and work effectively with a multidisciplinary team.

Preferred Skills :

Experience with electronic health records (EHR) and admissions tracking software.

Familiarity with Medicare / Medicaid eligibility and insurance requirements.

Working Conditions :

Full-time position.

May require occasional evening or weekend work to accommodate tours or admissions.

Office and facility-based, with frequent interaction with residents, families, and healthcare professionals.

Experience :

Bachelor's Degree

Benefits / Perks :

Medical

Dental

Vision

Location : Dubuque, IA