Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engaging personalities open the door for patients and keep them returning with their family and friends for life. Were looking for someone who can make an impressive first impression and who can build ongoing rapport with each and every patient. Are you an enthusiastic, collaborative extrovert with supreme communication skills? If so, we say, come join our team!
Duties & Responsibilities :
- Follow opening and closing dental front office procedures.
- Greet visitors, handle incoming calls on a multi-line system, and perform general clerical tasks.
- Support group members, CCO partners, Staff and Panel offices
- Coordinate front and back office patient flow through communication with the doctors and other staff members.
- Assist patients in the completion all necessary paperwork, set up accounts and make charts for each new patient.
- Manage offices daily schedule, make appointments and edits as necessary.
- Perform other administrative duties as assigned.
Full Time :
8 hour shifts 5 days per week. Open from 7 a.m. to 6 p.m.
Location : Capitol Dental Care
610 Hawthorne Ave. SE
Suite 250
Salem, OR 97301
Qualifications :
Previous Call Center experienceBilingual preferredMust have excellent verbal and written communication skillsComputer literate a mustHigh school diploma or GED requiredBenefits Include :
Employee Assistance ProgramMedical and pharmacy, dental, vision (for employees and their families)Basic life, AD&D, and long-term disability insurance6 Paid holidays and 1 Paid floating holidayPTO (80 hours per year for hourly; 120 hours per year for salaried)401k plan and deferred compensation planCE creditsCareer opportunities to advance with the company.Compensation
The pay range for this opportunity is $18.00 - $20.00 an hour depending on experience.Equal Opportunity Employer
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