Business Analyst (Remote)

Job Title :

• Business Analyst (Remote) Location : Jackson , MS Duration : 12 Months Responsibilities : Collaborate with the Client functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (e.g., BPMN)  Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required   Analyze future-state workflows for improvement and optimization opportunities  Work closely with the client and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines  Provide expertise in process mapping, modeling techniques, and best practices – transition knowledge and documentation to the client at the close of the project  Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation  Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders  Manage project “open items” pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record  Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects  Maintain Business Process and Methods & Procedures documents of record for the project team Required Skills / Experience : Bachelor’s degree in business, Information Systems, or a related field  Proven experience as a Business Process Modeler or similar role  Proficiency in using business process modeling tools (e.g., Visio, Lucid chart, or dedicated BPM tools)  Strong understanding of business process modeling notations, particularly BPMN  Excellent analytical and problem-solving skills  Effective communication and collaboration abilities  Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred  State Government experience and specific experience in DHS or Child Welfare domains is preferred Detailed-oriented with a focus on producing high quality deliverables Preferred Skill : Experience working on child welfare projects Powered by JazzHR