Talent.com
Patient Service Representative

Patient Service Representative

Family Care CenterNashville, TN, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description

IT’S MORE THAN A JOB. IT’S A CALLING.

At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages across a broad range of conditions with nearly 30 outpatient clinics in communities across Arizona, Colorado, Florida, Tennessee and Texas.

If you'd like to work for one of the nation's fastest-growing behavioral health providers, collaborating with other committed team members and making a positive impact on your community, we look forward to hearing from you.

Transforming lives is our life’s work.

  • CARING & SUPPORTIVE CULTURE : We support you so you can support our patients. Our positive environment is complemented by an engaging wellness program, volunteer events, team activities and more.
  • UNPARALLELED GROWTH OPPORTUNITIES : We offer clear paths for career advancement at every level, fostering your professional development and personal growth.
  • BALANCED LIFESTYLE : Achieve professional fulfillment while nurturing a healthy work-life balance, free from weekend or evening hours. We understand the importance of both professional fulfillment and personal well-being.
  • COLLABORATIVE TEAM : Join forces with a diverse team of top-notch behavioral health professionals, support staff and empowering leadership. Together, we work towards transforming the lives of our patients.
  • IMPRESSIVE RETENTION RATES : Our compassionate, welcoming approach has helped us earn a higher-than-average provider retention rate of 88%.
  • COMPREHENSIVE BENEFITS : We prioritize your overall well-being and financial security. Enjoy a full suite of competitive benefits, including medical, dental, fertility, retirement, wellness, profit sharing and more.

Hourly compensation : $18.00 - $20.00, plus bonus potential up to $4,000 annually.

Position Overview : The Patient Service Representative greets all patients and manages patient intake. The Patient Service Representative is responsible for clerical and organizational tasks like file organizing, scheduling appointments, assisting staff as needed.

Essential Responsibilities :

  • Welcomes patients and visitors to the office and directs questions to appropriate staff members. Checks patients in and out for their scheduled visit while adhering to our 5-Star standard of patient care.
  • Schedules, reschedules and cancels patient appointments in alignment with provider schedules and availability.
  • Receives and supports patient calls. Places reminder calls and confirms appointments for intake patients. Assist with patient portal set up. Ensures patient paperwork is completed before time of appointment.
  • Verifies insurance coverage and ensures patient is eligible to receive services. Obtains patient Information by requesting completed applications, medical information and insurances; verifying and clarifying information; informing and explaining patient and family members of services.
  • Collects co-pays and other payments from patients. Reconciles cash / check payment receipts generated from the EHR with cash on hand at the end of each shift.
  • Verifies demographic and insurance information is correct and acquires any other information necessary for the appointment.
  • Retrieves required patient forms and assessments, sequences paperwork, adds new patient record forms, and uploads into patient chart. Completes clear and concise documentation in E.H.R. when communicating with patients.
  • Monitors and responds to patient voicemails and portal messages through E.H.R. system. Relays message to provider or appropriate party as needed. Helps maintain accurate and up-to-date medical records within patient charts.
  • Inventory office supplies to assist the Clinic Administrator with supply orders. Maintains reception area in a neat and orderly condition.
  • Assists ill or distraught patients in crisis, as necessary. Participates in the medical office emergency routine when required. Calls EMS or assists other staff members as needed.
  • Supervisory or Managerial Responsibility :

  • None
  • Other Duties :

  • Other duties as assigned.
  • Minimum Qualifications :

  • High school diploma or equivalent required.
  • One year of customer service experience required.
  • One year of medical front desk receptionist experience or administrative experience preferred.
  • Location : Midtown Clinic - 500 28th Ave North, Ste 210, Nashville, TN 37209

    Family Care Center is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

    #LI-KF1

    serp_jobs.job_alerts.create_a_job

    Patient Service Representative • Nashville, TN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Patient Service Representative | Antioch

    Patient Service Representative | Antioch

    Radiology PartnersAntioch, TN, US
    serp_jobs.job_card.full_time
    Patient Service Representative | Antioch.Join Premier Radiology, Transform your Career and Radiology!.Discover Premier Radiology, the gateway to top-tier outpatient imaging in Tennessee! With acces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    RHC Group Management LLCNashville, TN, US
    serp_jobs.job_card.full_time
    At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on.We are guided by our steadfast commitment to improving patient outcomes by empowerin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative - Archimedes

    Member Services Representative - Archimedes

    Navitus Health SolutionsBrentwood, TN, US
    serp_jobs.job_card.full_time
    Member Services Representative.Archimedes is a rapidly growing leader in the specialty drug benefit management space.We are looking for a Member Services Representative to work on-site in our Brent...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Representative

    Patient Services Representative

    ADVENTFranklin, TN, US
    serp_jobs.job_card.full_time
    Envision a place where you thrive.Envision an organization that believes in you as much as you believe in them.A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative - Patient Registgration

    Customer Service Representative - Patient Registgration

    R1 RCMNashville, TN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Permanent Patient Services Representative Non-Clinical - Administrative

    Permanent Patient Services Representative Non-Clinical - Administrative

    Aya HealthcareColumbia, TN, US
    serp_jobs.job_card.permanent
    Whether you have your eye set on a specific hospital or found a place you'd love to call home, we can help.As the nation's largest healthcare staffing agency, we'll get you in the door faster throu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech HealthcareNashville, TN, US
    serp_jobs.job_card.full_time
    Customer Service Representative Home Healthcare.Join a leader in home healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and oth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Services Representative

    Client Services Representative

    Ovation HealthcareBrentwood, TN, US
    serp_jobs.job_card.full_time
    Ovation Healthcare Client Service Representative.Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service Representative

    Customer Service Representative

    USA JobsLa Vergne, TN, US
    serp_jobs.job_card.full_time
    Bi-lingual Customer Service Representative- Hybrid.Adecco Healthcare & Life Sciences is seeking experienced Customer Service Representative to join our dynamic team supporting the FluMist Replaceme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service Representative - Patient Registration

    Customer Service Representative - Patient Registration

    R1 RCMNashville, TN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Member Services Representative, Pharmacy Benefits Archimedes

    Call Center Member Services Representative, Pharmacy Benefits Archimedes

    Navitus Health SolutionsBrentwood, TN, US
    serp_jobs.job_card.full_time
    Archimedes is the industry leader in specialty drug management solutions.Founded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Pre-Service Representative

    Pre-Service Representative

    Ovation HealthcareBrentwood, TN, US
    serp_jobs.job_card.full_time
    Ovation Healthcare Opportunity.Welcome to Ovation Healthcare! At Ovation Healthcare (formerly QHR Health), we've been making local healthcare better for more than 40 years.Our mission is to strengt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Solis MammographyNashville, TN, US
    serp_jobs.job_card.full_time
    Patient Service Representative.Looking to elevate your career? Join us!.Work Location : 3443 Dickerson Pike, Suite 260, Nashville, TN 37207. Work Hours : PRN / As Needed (Anticipated 12 hours / week).Stro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Account Representative

    Patient Account Representative

    U.S. Physical TherapyFranklin, TN, US
    serp_jobs.job_card.full_time
    Patient Account Representative.Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged : To ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Support Representative

    Patient Support Representative

    RandstadBrentwood, TN, US
    serp_jobs.job_card.full_time
    Patient Support Representative.Are you passionate about helping people and ready for a challenging but rewarding role? We are looking for empathetic and detail-oriented Patient Support Representati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Service Representative

    Client Service Representative

    VCA Animal HospitalsFranklin, TN, US
    serp_jobs.job_card.full_time
    We are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    VIP Patient Service Specialist

    VIP Patient Service Specialist

    Vanderbilt University Medical CenterWhite House, TN, US
    serp_jobs.job_card.full_time
    Discover Vanderbilt University Medical Center.Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    AscensionNashville, TN, US
    serp_jobs.job_card.full_time
    Various health insurance options & wellness plans.Retirement benefits including employer match plans.Long-term & short-term disability. Employee assistance programs (EAP).Parental leave & adoption a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day