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Overview
The System Administrator ensures the stable operation of computer networks and infrastructure. This role involves planning, developing, installing, configuring, maintaining, supporting, and optimizing network hardware, servers, desktops / laptops, software, and communication links. The individual will analyze and resolve end-user hardware and software issues promptly and accurately, providing end-user training as needed.
Key Responsibilities
- Manage and prioritize the design, maintenance, development, and evaluation of infrastructure systems, including virtualized servers, LANs, WANs, Internet, intranet, security, wireless implementations, cloud-based productivity suites, and more.
- Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices.
- Research network products, services, protocols, and standards to support procurement and development efforts.
- Manage servers, including email, print, and backup servers, along with their associated operating systems and software.
- Administer security solutions, including firewalls, next-generation antivirus, and intrusion detection systems.
- Manage network hardware and equipment, such as routers, switches, and UPSs.
- Collaborate with help desk technicians to implement and perform problem management.
- Work with managed service providers to ensure proper monitoring and escalation of issues.
- Perform other duties as assigned.
Physical Demands
Ability to perform physical tasks including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.Ability to sit for extended periods and interact with computers, telephones, and other electronic media.Must possess visual acuity to document records.Ability to lift up to 20 pounds.Availability to work extended hours, including daily overtime and occasional weekends.Qualifications
Bachelor s Degree in Information Technology, Computer Science, or a related field required.5+ years of IT industry experience, focusing on infrastructure operations and driving continuous improvement in enterprise environments.2+ years of full-time technical experience in maintenance, troubleshooting, repair, deployment, upgrades, enhancements, and configuration of hardware, software, and operating systems in a networked production environment (PC and Macintosh).2+ years of experience supporting, troubleshooting, and installing productivity software, virtualization platforms, cloud-based suites, and directory services (e.g., user management, group policies, file replication).Proficiency with enterprise-grade hardware, modern operating systems, antivirus solutions, VPNs, system management tools, unified communications, and scripting (e.g., PowerShell). Professional certifications are a plus.High sense of urgency and commitment to speed-to-market.Strong critical thinking, problem-solving, troubleshooting, prioritization, self-motivation, analytical, organizational, and communication skills.Excellent research skills with the ability to evaluate options and present recommendations to leadership.Ability to thrive in a dynamic, fast-paced environment, adapt to changing priorities, and learn new technologies quickly.Positive, constructive attitude with the ability to work independently and collaboratively.Proven ability to manage multiple projects and responsibilities effectively.Comfortable working with individuals of varying technical skill levels.Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
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