FRC Program Supervisor

Expected Semimonthly Salary :

$3,032.51

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary : Under general supervision, the Family Resource Center (FRC) Program Supervisor is responsible for overseeing the daily operations of the Family Resource Center, ensuring the effective delivery of services that support families. This role includes supervising staff, coordinating outreach events, organizing family engagement events. The FRC Program Supervisor ensures compliance with program guidelines, monitors service effectiveness, and assists with data collection and reporting. Additionally, they provide training and support to staff, helping to foster a welcoming and resourceful environment for families. The Supervisor ensures workplace culture of respect and inclusion in all aspects of the work. The Program Supervisor creates and maintains a culture of learning, innovation, and ability to effectively work in cross-system network and engage in strategic partnerships.

This is a full-time, onsite position based in the office 5 days per week.

Please review the full job flyer here : FRC Program Supervisor Job Flyer

Essential Duties And Responsibilities

Within a team environment, the FRC Program Supervisor will perform the following responsibilities :

Staff Supervision & Development (40%)

• Supervise s t a f f and monitor work distribution and oversee processes to ensure timely and accurate completion of tasks.
• Supervise train, and support assigned staff, interns, and volunteers, including scheduling and performance management. Supervise and evaluates direct reports. Responsible for life-cycle of direct reports, including hiring, training, developing, leading, and onboarding / offboarding staff.
• Provide ongoing and regular coaching, guidance, and professional development opportunities to direct reports.

Program Supervision & Operations (30%)

Community Engagement & Resources Coordination (10%)

Compliance, Reporting & Quality Assurance (10%)

Family Support & Crisis Intervention (10%)

Job Specifications

Minimum Qualifications

4 years of experience in social services, case management, community outreach, or program coordination, including at least 2 years in a supervisory or leadership role.

Direct Experience working with families, connecting them to resources such as childcare, housing, food assistance and healthcare.

Must have strong knowledge of general office procedures and demonstrate excellent organizational and computer skills specifically in Microsoft Word, Excel, PowerPoint and Outlook.

Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including :

Preferred

All minimum requirements above met, plus :

Master's Degree in Social Work, Psychology, Human Services, Public Administration or a related field.

5 years of experience in social services, case management, community outreach, or program coordination, with at least 3 years in a supervisory or leadership role

At CCRC, passion and meaningful work is rewarded! We offer employees :

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations : If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.