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Chophouse Host - PT
Chophouse Host - PTGrand Geneva Resort • Lake Geneva, WI, US
Chophouse Host - PT

Chophouse Host - PT

Grand Geneva Resort • Lake Geneva, WI, US
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Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team at the Geneva ChopHouse, a contemporary atmosphere with exceptional cuisine, offering the finest steaks, freshest seasonal seafood, and an extensive wine list delivered by superior service. As a Part Time Host / Hostess, you will greet and escort guests to their tables, maintaining courteous and efficient dining room operations to ensure superior guest satisfaction.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

  • Meet and greet guests as they arrive. Ensure even distribution of tables for each server.
  • Escort guests to tables, hand them menus, wine list, and inform guests of specials.
  • Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
  • Verbally communicate to server the table number sat and the number of guests.
  • Beverage table if needed and / or time allows.
  • Clean and display proper menus before, during, and after shift.
  • Assist with all to-go orders.
  • Assist wait staff and bus staff as needed and perform other duties as assigned per Manager.

What do you bring to the role?

  • No prior experience required; hospitality or customer service experience preferred.
  • Handle customer complaints with empathy and provide proactive solutions.
  • Proficient in English for guest requests, memos, and reservations.
  • Ability to work POS system and cash handling experience preferred.
  • Maintain a clean and organized environment.
  • Ability to lift up to 35 pounds unassisted on occasion as well as move through crowded rooms to seat guests.
  • Ability to remember, recite, and promote a variety of menu items.
  • Have reliable transportation to and from work
  • What's in it for you?

  • A free, well-balanced meal every shift
  • Discounted gym membership
  • Room discounts at Marcus Hotels & Resorts
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another
  • Early wage access
  • Paid time off
  • Flexible scheduling
  • And more!
  • About Us :

    A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

    Note : This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

    The Grand Geneva Resort & Spa is an equal opportunity employer.

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    Host • Lake Geneva, WI, US

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