Director of Account Management (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Account Management in the United States .

The Director of Account Management will lead and scale the account management function, driving post-sale revenue growth through upsell, cross-sell, and renewals. This role is responsible for managing strategic customer relationships, building processes and playbooks, and partnering closely with cross-functional teams to ensure customers derive maximum value. The ideal candidate thrives in a high-growth environment, possesses deep expertise in SaaS and cloud solutions, and can leverage partner funding programs to accelerate expansion. With a focus on strategic accounts and measurable ARR growth, this position offers the opportunity to influence company success while leading a team of high-performing account managers.

Accountabilities

• Develop and execute strategies for upsells, cross-sells, and renewals to achieve revenue targets and ARR growth.
• Build, scale, and manage the Account Management team, including playbooks, processes, and reporting structures.
• Oversee high-risk or strategic accounts, ensuring customer retention and expansion at VP and C-level.
• Collaborate with Customer Success and Product teams to align adoption, expansion, and renewal opportunities.
• Leverage cloud partner programs (AWS, GCP, etc.) to maximize co-sell and funding opportunities.
• Maintain accurate pipeline, renewal forecasts, and performance metrics, providing regular updates to leadership.
• Gather and communicate customer insights to influence product roadmap, marketing initiatives, and go-to-market strategies.

Requirements

Benefits

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.

🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.

🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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