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Program Manager, Health Solutions

Program Manager, Health Solutions

ERP InternationalSan Antonio, TX, US
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Program Manager

ERP International is seeking an experienced Program Manager to support ERP's Health Solutions division with contract and operations management. ERP's Clinical Services Division encompasses comprehensive healthcare and administrative services at federal & civilian medical facilities nationwide. The ideal candidate is a high energy, detailed oriented, achiever who has experience managing healthcare service / medical staffing contracts in the Federal and Commercial sectors, including DoD and VA.

Ideal PM Candidate Shall Possess :

  • Proven experience as a PM managing DHA / DoD Clinical Contracts and Contract Health Care Employees.
  • Must be high energy, detailed oriented, with an inherent can do mindset.
  • Excellent interpersonal and oral communication skills.
  • In-depth understanding of systems and programs associated with this role.

Be the Best! Join our exceptional team in a dynamic work environment only to discover the immense job satisfaction and pride of being an ERP Employee! ERP International has been named a Washington Post 2025 Top Workplace! We are thrilled to be included on the list for a sixth year in a row!

  • Excellent Compensation & Exceptional Comprehensive Benefits!
  • PTO and 10 Paid Federal Holidays!
  • Medical / Dental / Vision and Health Savings Account available!
  • Matching 401K!

    • ERP is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment on the basis of race, color, sex, religion, national origin, veteran status, disability status, age, or any other characteristic protected by federal, state, or local law.

    ERP International is committed to providing veteran employment opportunities to our service men and women.

    ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

    Responsibilities

    Essential Duties and Responsibilities

  • Represents the voice and face of ERP International to employees, partners and government officials
  • Oversee all operational activities associated with fulfillment of staffing requirements, for their assigned contracts / task orders, which may include :
  • Recruiting and staffing activities
  • Credentialing & privileging activities
  • Security process and activities
  • In-processing and onboarding activities
  • Collaborates with the Recruitment Manager on open positions and staffing activities for assigned contracts
  • Collaborates with the Credentialing Manager on credentialing & privileging activities for assigned contracts
  • Participates and / or leads proposal efforts for assigned markets, including cost and price strategies
  • Manages the Assistant Program Manager and any Site Leads / Managers on various contracts
  • Maintains communication with customers on performance objectives and concerns
  • Orienting new staff to individual clients and program procedures
  • Provides guidance and support to personnel on policies and work expectations
  • Organizes and participates in employee team building activities and special events
  • Oversee personnel matters, discipline, and termination of employees
  • Manages, reviews, and approves personnel timesheets and leave
  • Coordinates with invoicing and payroll staff to evaluate and manage contract utilization
  • Reviews invoices and maintain quality assurance for assigned personnel
  • Maximizes efficiency and improves profitability for assigned contracts
  • Responsive to the leadership and directors of the corporation
  • Responsible for ensuring compliance with corporate quality objectives
  • Exhibits behavior consistent with the vision and values communicated by the corporation
  • Demonstrates support for corporate goals and objectives, contributing to the accomplishment of the overall
  • Frequent local traveler required, if located within 60 miles of ERP contract location
  • Occasional long-distance travel required 3-4 times per quarter
  • Requires frequent after-hours response via email or phone for employees and / or customers
  • Other duties as assigned

    • Qualifications

    Required Education

  • Bachelor's degree preferred, preferably in Business Administration, Healthcare Administration, or other Healthcare related field or equivalent experience.

    • Required Experience

  • 5+ years of relevant program management experience, of which a minimum of 2 years must be within the Government Healthcare contracting sector (DOD and VA)
  • Experience independently managing healthcare service / medical staffing contracts in the Federal and Commercial sectors, including DoD and VA
  • Experience independently managing healthcare providers, including nursing, ancillary, physicians, and medical administrative personnel

    • Required Knowledge, Skills, and Abilities

  • Comprehensive knowledge of federal acquisition regulations, including Service Contract Act and Wage Determination
  • Comprehensive knowledge of government billing policies and procedures

    • Required Leadership Competencies

  • Problem Solving ability to identify root causes and resolve them
  • Integrity maintains high standards in all activities
  • Collaboration able to work with and through others

    • Desired Experience

  • Experience with the Unanet Time and Expense systems, in a Manager role
  • Experience working for a DOD / VA healthcare contractor with at least 500 employees, in a supervisor or management role
  • Experience managing Govt healthcare contracts and personnel in at least 10 different states simultaneously, including California and Nevada
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