Program Manager IV

Program Manager IV

Volunteers of America Los Angeles is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.

PAY RATE : $84101.47 - $88527.86 Per Year

BENEFITS : VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

Program Manager IV manages multiple complex programs providing participants with multiple services and / or addressing multiple co-morbidities according to contract and budget guidelines. Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff, overseeing resources and coordinating the efforts of the program team members including VOALA sub-contractors, community partners, and ongoing outreach as it pertains to the target population. Manages significant human, financial, and physical resources, and functions with a high degree of autonomy. The Program Manager IV will assure that all goals and objectives are accomplished according to plan.

DUTIES AND RESPONSIBILITIES

• Develop and manage project budget, project development, performance goals, and service delivery for multiple service programs in accordance with stated grant requirement
• Develop program policies, procedure plans, and associated communications document
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Develop best practices and tools for project execution and management
• Train, coach, and manage service teams on program requirements, tools, and methods to meet those requirements
• Effectively communicate project expectation to team members and senior management in a timely and clear fashion
• Delegate tasks and responsibilities to appropriate personnel
• Manage multiple teams of staff located at various work sites
• Monitor and verify services provided to each participant on a regular basis and determine the quality and effectiveness of services provided
• Ensure program interim and final goals and requirements are achieved
• Prepare monthly budget reports and proposals
• Estimate and allocate resources that participants may need in order to achieve project goals
• Create and analyze budget, reports, and program goals
• Communicate with funder on an ongoing basis
• Collaborate with community partners for services and housing opportunities to program participants
• Coach, mentor, and supervise project team members and influence them to take positive action and accountability for their assigned work
• Collaborate with other VOALA programs and community partners and representing the interests of the agency, the program and its participants in all networking and public relations opportunities
• Effectively prioritize and execute tasks in high pressure situations

ESSENTIAL DUTIES

QUALIFICATIONS

REQUIREMENTS :

EDUCATION :

EXPERIENCE :

PREFERRED QUALIFICATIONS :

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.