Supervisor Policyowner Services

A company is looking for a Supervisor of Policyowner Operations, responsible for leading a team in servicing policyholders and enhancing customer experience.

Key Responsibilities

Lead, coach, and develop a customer-focused team of frontline associates

Oversee daily operations to ensure service standards and compliance are met

Utilize data and feedback to improve processes and identify growth opportunities

Required Qualifications

Experience managing or supervising a team, preferably in a customer service environment

Passion for developing people and fostering growth

Ability to balance daily operations with long-term strategic goals

Comfort with change and leading teams through evolving priorities

Access to a high-speed internet connection and located in the United States or Puerto Rico