Senior AV Technician

Job Description

Job Description

Overview

We are seeking a Senior AV Technician to support the Space Development Agency (SDA) contract.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Responsibilities

This position will work with the customer to provide operations and maintenance of as-built AV systems throughout the customer’s area of responsibility, as well as requirements capture, design / engineering, and installation of system enhancements to custom control system designs based on the customer's needs. Candidate will also provide high end products and services recommendations, as well as launching and commissioning of customer deliverables timely and efficiently according to project timelines. Candidate must have a strong working knowledge of current AV design technologies and integration, with a focus on DoD systems and security compliancy requirements.

RESPONSIBILITIES

• Provide operations and maintenance support to as-built AV / VTC systems.
• Diagnose and repair all AV issues as they arise.
• Lead / assist programmer with evaluation and testing of changes / updates to AV systems and equipment.
• Thorough understanding of various AV technologies and protocols that include Crestron, Extron, BiAmp, Shure, and ClearOne.
• Develops detailed reports as needed.
• Supervises and supports / performs testing, documentation, and training.
• Troubleshoot new and legacy systems, hardware cabling and components.
• Integrate third-party hardware / software solutions when needed.
• Interface with external / internal clients and manufacturers / vendors.
• Install, test, and support AV systems, both on-site and remotely, with possible travel outside city / state of local office.
• Deliver projects assigned including communication management, schedule management, source control, and documentation.
• Regularly reporting to manager on the status of all projects.
• Contribute to the ongoing development of company standards and methodology.
• Understand and installation of structured cabling to include pulling, termination and testing cat5e / 6, video, RGB, HDMI, DVI and audio cables if needed.
• Understand and assist with the installation of AV control system equipment hardware to include audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, and all presentation systems if needed.
• Identify and solve issues that will impact the project.
• Ensure that project deliverables and milestones are met including close out documentation and punch list items.
• Perform quality control / check on finished product / projects including testing and presentation training to clients.
• Responsible for coordinating with property owners and OEMs in processing RMA issues.
• Assist in supporting technicians with onsite training endeavors.
• Follow all safety guidelines of Data Projections and client requirements.
• Perform other job-related duties or special projects as assigned.

REQUIRED QUALIFICATIONS

DESIRED QUALIFICATIONS

Qualifications

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION / SECURITY CLEARANCE

US Citizenship

Minimum TS clearance with SCI eligibility

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.