Director of Operations

Spirit Jersey® is a dynamic and innovative fashion brand dedicated to creating cutting-edge designs that inspire and empower.

Our team thrives on collaboration, creativity, and a passion for pushing boundaries in the world of fashion.

We’re seeking a highly creative and technically skilled Senior Graphic Designer with a deep passion for Disney IP, fandom culture, and apparel design.

This role is pivotal in translating the magic of beloved franchises into iconic, collectible apparel—merging storytelling with trend-driven fashion and precise construction.

Position Summary The Director of Operations is the senior leader for our Orlando division, responsible for overseeing design, merchandising / product development, sourcing, silk screen printing, production operations, and facility management.

This role ensures the delivery of innovative, high-quality, and cost-effective products at speed while aligning operational execution with Spirit Jersey’s digital transformation and supply chain modernization initiatives.

This position integrates technology, workflow discipline, strategic sourcing, and operational leadership to enable us to function as a fully self-contained product engine.

The Director drives excellence in daily operations, calendar accountability, digital tools adoption, margin management, vendor partnerships, and team development.

It is a hands-on leadership role suited for someone who can both build and scale a new operational hub while maintaining high standards in quality, speed, and cost performance.

Key Responsibilities Lead the Orlando operational organization, including Senior Designer, Merchandiser / PD, Senior Sourcing Manager, silk screen department leadership and staff, and production floor teams Hire, train, and manage the silk screen department, including operators and leads, ensuring best-in-class quality, consistency, capacity planning, and equipment utilization Oversee daily production schedules across design, PD, sourcing, sewing, silk screen printing, QC, and shipping, ensuring clear communication, smooth handoffs, and timely outputs Conduct daily standups or huddles with department leads to review WIP, production priorities, staffing, and potential bottlenecks Manage seasonal product development and production calendars with discipline, ensuring milestone adherence and alignment across all functions Oversee end-to-end product lifecycle :

• design handoff, development, costing, sampling, embellishment execution, approvals, purchasing, production, QC, and delivery Own daily WIP visibility and production flow, making real-time adjustments to schedules, staffing, and priorities to keep delivery timelines on track Implement and enforce daily use of ERP (A2000) and PLM (Centric) systems to ensure accurate costing, WIP tracking, purchase order management, and reporting Deliver weekly operational dashboards on margins, capacity utilization, silk screen output, calendar compliance, sourcing performance, and production KPIs Build and manage vendor relationships with a focus on technical fabric development, sewing capabilities, embellishment expertise, and on-time delivery Manage cost and margin performance, ensuring sourcing, production, and embellishment decisions align with financial targets Oversee quality control processes, implementing checkpoints throughout blank intake, printing, and final inspection to ensure product standards are met Ensure compliance with licensing, branding, safety, labor, and regulatory standards, including OSHA and chemical handling requirements for printing Manage daily facility operations, including equipment uptime, maintenance schedules, safety protocols, and regulatory compliance Establish and document SOPs across all departments to drive consistency, training, and scalability Build, mentor, and develop the Orlando team, fostering strong communication rhythms and a high-performance culture Serve as the strategic-operational bridge between Orlando and LA headquarters, escalating systemic issues early and contributing to long-term footprint and capacity planning Key Performance Indicators (KPIs) Percentage of calendar milestones achieved on time Gross margin vs. plan Purchase order and production on-time delivery rate Silk screen department output, quality, and capacity utilization Supplier lead-time and quality performance Production floor efficiency metrics and rework rates Team retention, engagement, and development metrics Qualifications & Experience 10+ years of experience in apparel product operations, sourcing, and / or production, with leadership roles across multiple functions Deep technical knowledge of fabrics, sewing construction, embellishment, silk screen printing, and full-cycle production from development to delivery Demonstrated experience hiring, training, and managing silk screen printing teams, with hands-on understanding of screen-printing processes, inks, machinery, curing, registration, and production workflows Proven supplier development and management experience across domestic and international vendors Strong track record of daily operations leadership, including scheduling, capacity planning, WIP management, production floor oversight, QC, and safety compliance Experienced in managing cost and margin performance through sourcing, operational efficiency, and calendar control Proficiency in ERP and PLM systems (preferably A2000 and Centric), with demonstrated ability to drive digital adoption for real-time visibility and decision-making Experience leading cross-functional teams in a growth or transformation environment Background in licensed, resort, or branded apparel preferred Strategic thinker with operational discipline and a hands-on leadership style Based in Orlando, with regular in-person participation in line reviews and cross-functional planning sessions Salary Range $USD annually, commensurate with experience and qualifications.
• Location Requirements Must be based in Orlando, FL, with regular in-office collaboration for seasonal planning, line reviews, and cross-functional collaboration   Powered by JazzHR