Heavy Equipment Field Technician

Job Description

Job Description

Field Service Technician Heavy Equipment

Location : Burlington, KY

Effective : 9.10.2025

Job Type : Full-Time | Non-Exempt | Day Shift

Travel : Field-Based with Regional Travel (Approx. 15 Days / Year)

Compensation : Competitive Pay + Benefits

Burlington, KY is a UNION BRANCH, hired candidate will be required to join the union and be eligible for fantastic retirement, PTO, and health insurance.

About Southeastern Equipment

At Southeastern Equipment, our mission is simple : to help our customers win . We are a leading solutions provider in the construction and related industries, and our people are at the heart of everything we do. If you are driven by hustle , thoughtfulness , passion , and a customer-focused mindset we want you on our team.

Position Summary

As a Field Service Technician , you will be responsible for diagnosing, repairing, and maintaining heavy equipment directly at customer sites. This includes mechanical, hydraulic, and electrical troubleshooting, accurate documentation, and consistent communication with team members and customers to ensure timely and high-quality service.

Key Responsibilities

Equipment Diagnostics & Repair

Diagnose and repair heavy equipment issues in the field

Recreate customer complaints and recommend additional repairs

Perform inspections and communicate needed parts and materials

Complete repairs safely and efficiently within quoted time

Maintain a clean, organized, and safe work environment

Work Order Documentation (3C : Complaint, Cause, Correction)

Enter accurate notes and time entries into electronic work order software

Ensure all records are legible and cost items are documented

Follow company procedures for daily documentation and reporting

Customer Communication & Inspections

Communicate clearly with customers about equipment status and repairs

Conduct thorough equipment inspections and identify additional service needs

Support the service team in quoting and planning repair work

Safety, Tools, and Vehicle Maintenance

Adhere to OSHA safety standards and complete OSHA 10 training

Maintain and return tools and equipment in clean, working condition

Perform daily pre-trip and monthly vehicle inspections

Schedule and perform regular vehicle maintenance

Operate field vehicle in compliance with DOT regulations

Teamwork and Company Values

Support team members and assist in job quoting and planning

Communicate respectfully and professionally with customers and coworkers

Represent Southeastern Equipment's values and mission in all interactions

Qualifications

High school diploma or GED required

2+ years of experience in diesel, ag, auto, or heavy equipment repair preferred

Technical degree in Diesel, Heavy Equipment, or related field a plus

Strong understanding of hydraulic, electrical, and mechanical systems

Ability to read and interpret schematics and technical manuals

Welding and cutting torch experience preferred

Must have or be able to obtain DOT physical certification

Strong interpersonal skills and a customer-service mindset

Able to lift 50100 lbs, stand for long periods, and use power tools daily

Benefits

Competitive hourly compensation

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing training and development opportunities

A supportive, team-oriented environment