Community Team Lead

Community Team Lead

Job Description

We are seeking a dynamic and experienced Community Team Lead to join our organization. The Community Team Lead will be responsible for overseeing and managing a team of community managers and coordinators to ensure the successful implementation of community engagement strategies. The ideal candidate will have a passion for building and nurturing online communities, as well as strong leadership and communication skills.

Responsibilities

• Develop and implement community engagement strategies to drive member participation and retention
• Manage a team of community managers and coordinators, providing guidance and support as needed
• Monitor and analyze community metrics to track progress and identify areas for improvement
• Collaborate with cross-functional teams to integrate community initiatives into overall marketing and business strategies
• Serve as the primary point of contact for community members, addressing inquiries and concerns in a timely and professional manner
• Organize and facilitate community events, both online and offline, to foster connections and build relationships among members

Qualifications