Internal Service Advisor - Land Rover Lynnwood

Land Rover Lynnwood has an outstanding opportunity for an Internal Service Advisor to join their team!

What will you do?

Our Internal Service Advisor is responsible for preparing repair orders as it relates to the preowned department’s reconditioning process. This person will also be responsible for managing the preowned team’s workflow to include sublet vendors.

Take incoming calls from New and Used car managers who wish to organize service, maintenance and repairs to their inventory vehicles

Organize and book service, maintenance and repairs with the appropriate suppliers and vendors

Ensure that recovery vehicles are organized promptly

Schedule other ancillary services as required

Keep New and Used Managers and other interested parties informed of progress

Perform all other duties and special projects as assigned.

What are we looking for?

High School Diploma and one year of related sales experience and / or training; or equivalent combination of education and experience.

Basic knowledge of an automobile, can identify most features and parts of the body and engine

Current valid driver’s license

Experience in a customer service related role is essential

Is prepared to go the ‘extra mile’ in order to achieve excellent end results

A proactive and dynamic attitude to problem solving

Ability to multi task with consistency and accuracy

Have excellent interpersonal skills and provide outstanding customer service.

Ability to work retail hours

Computer proficient

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