Customer Service Representative

We are looking for a full-time employee who will provide customer support to the organization.

This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.

Full training is provided in learning a product line to inform, assist and educate customers on how products work.  (Remote for California Residents Only) Responsibilities of a Customer Service Representative :

• Interact with customers daily to inform of client products and services Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise.
• Ensure and provide quality service to external customers.
• Answer all customer inquiries in a timely and professional manner.
• Process orders with high level accuracy.

Maintain a positive representation of the company and associated brands at all times   Requirements of a Customer Service Representative :

Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience   Benefits :