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Product Support Specialist - UniFirst Owensboro

Product Support Specialist - UniFirst Owensboro

UniFirstOwensboro, KY, US
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Product Support Specialist

UniFirst is seeking a reliable and hardworking Production Support Specialist to join our UniFirst team. As a Team Partner in the Supply Chain Department, you will be responsible for continual maintenance in UniFirst's item master, as well as entry of stock and non-stock inventory orders. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on-the-job training.

On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

Training : With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility : We're a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to! Technology : UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind to help you succeed. Community Culture : Our unique community culture is what makes UniFirst an organization that stands out from the rest. Diversity : At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.

What you'll be doing :

  • Key stock and non-stock purchase orders into AS400 systems.
  • Work with assigned suppliers to confirm delivery accuracy for purchase orders and perform system maintenance.
  • Review completed adds and deletes for accuracy and correct any errors.
  • Prepare and submit Request for Quotation (RFQ) information to assigned vendors as requested.
  • Troubleshoot any issues regarding the data in the system.
  • Source new products and alternatives as needed.
  • Prepare vouchers for submittal to Accounts Payable.
  • Maintain accurate records pertaining to all New Product Requests.
  • Maintain UniFirst's vendor price lists for assigned suppliers for annual standard cost preparation.
  • Sort, file, and distribute information and documents within the department.
  • Store and maintain add / delete soft copy files.
  • Scan code documentation and system maintenance into OnBase database.
  • Prepare Shipping Requests, Catalog Requests, Incoming, and Outgoing Mail.
  • Work with UniFirst Receiving & Quality Control Teams to resolve incoming product concerns.
  • Provide new product specifications and vendor samples to Quality Control as needed.
  • Update all related spreadsheets (e.g., Add / Delete, Imagewear, Reflective, FR, etc.).
  • Maintain good company image and supplier relations through contact with vendors or customers as needed.
  • Review and validate all Red E Service confirmations against each PO.
  • Prepare and evaluate reports used to monitor customer payments, vendor back-orders, catalog sales, department measurements, and others as determined necessary.
  • Review codes being phased out monthly : Delete styles from color and style from the system if all inventory is depleted.
  • Update daily specials count.
  • Complete tasks as assigned per leadership, when needed.

What we're looking for :

Must be 18 years of age or older.

High school diploma or GED equivalent required.

1-2 years of experience with data entry and / or Excel.

Proficiency with Microsoft Office programs.

Excellent organizational skills.

Strong attention to detail.

Ability to maintain confidential information.

Ability to work in team setting in a dynamic environment.

Ability to carry and lift up to 40lbs.

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization.

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

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Product Support Specialist • Owensboro, KY, US

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