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Data Compliance Manager

Data Compliance Manager

ServiceMaster RestoreSalem, OR, US
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Data Compliance Manager

ServiceMaster Restore is a top-performing franchise serving five counties in the region. We help families and businesses recover after disasters by uniting for one mission : RESTORING PEACE OF MIND.

We're looking for a Data Compliance Manager to ensure our mitigation jobs are documented accurately, tracked effectively, and meet company standards. In this role, you'll review job data in our software platforms, monitor timelines and service level agreements (SLAs), and help ensure overall compliance. You'll play a key role in keeping projects on track and supporting accountability across the team.

What the Job Looks Like Key Responsibilities :

  • Review all mitigation job data for accuracy and completeness within company platforms
  • Monitor project timelines and ensure deadlines and SLAs are being met
  • Track documentation requirements (photos, notes, signatures, estimates, etc.) for compliance
  • Identify errors, discrepancies, or missing data and follow up with field teams for corrections
  • Provide regular reporting on compliance metrics and job performance trends
  • Collaborate with in-office Project Coordinators and Managers to strengthen documentation quality
  • Assist with training staff on proper documentation and system use

What We Require Must Haves :

  • Must be able to pass a background check (going back to age 18) and pre-employment drug screening
  • Advanced computer skills and comfort navigating multiple software platforms
  • Prior experience in compliance, data auditing, or restoration project documentation preferred
  • Who You Are Ideal Candidate :

  • Extremely detail-oriented with a focus on accuracy and consistency
  • Strong communicator who can give clear feedback and follow-up
  • Tech-savvy and confident learning new software tools
  • Organized, proactive, and able to manage multiple priorities
  • Comfortable holding teams accountable to standards and deadlines
  • What the Position Requires Physical Demands & Working Conditions :

  • Primarily office-based, with occasional visits to jobsites or field teams
  • Extended time working at a computer with data and reporting tools
  • Ability to lift up to 25 lbs if accessing job files or equipment for review
  • What You're Looking For Benefits & Perks :

  • Competitive pay (based on experience) 5-6k / month
  • 401(k) Retirement Plan with Employer 3% contribution
  • Medical, Dental, and Vision Insurance
  • 9.5 paid holidays + PTO
  • Company-provided work cell phone
  • Ongoing training and professional development
  • Monthly employee recognition programs
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