Laboratory Quality Coordinator

Job Description

Job Description

Company Summary :

VIZIA Diagnostics is a stand-alone, surgical pathology laboratory serving clients nationwide. Our team is focused on delivering best-in-class service excellence in diagnostic patient care.

We are a subspecialty model dedicated to the practice of gastrointestinal pathology with GI subspecialty-trained and experienced pathologists and histotechnicians focused exclusively on GI specimens to ensure the highest level of quality. VIZIA is a growing company with potential advancement into other surgical pathology specialties, including a more robust genitourinary practice.

In 2023, VIZIA was formed through an acquisition from Boston Scientific Corporation. With more than 30 years of operational expertise and advancements in diagnostic services, we are proud of what we have accomplished, but we are even more excited about what we will achieve together.

We are currently hiring for a Laboratory Quality Coordinator to work with us in our Alpharetta Laboratory. Laboratory Quality Coordinator candidates MUST have prior Regulatory Compliance experience in CAP, or CLIA or CLEP.

JOB DESCRIPTION :

JOB TITLE : Laboratory Quality Coordinator

DEPARTMENT : Quality

REPORTS TO : Laboratory Operations Manager

EFFECTIVE DATE : April 30th, 2025

SUMMARY : The Laboratory Quality Coordinator supports VIZIA Diagnostics in maintaining and enhancing VIZIA Diagnostics' Quality Management System (QMS). This role assists in quality control, assurance, and improvement initiatives, and helps ensure compliance with regulatory and accreditation requirements such as CLIA, CAP, and NY Laboratory Standards. The Laboratory Quality Coordinator collaborates with various departments to support quality-related projects and continuous improvement efforts across the laboratory.

DUTTIES AND RESPONSIBILITIES :

• Support VIZIA Diagnostics in ensuring compliance with regulatory and accreditation requirements by assisting in the implementation and maintenance of quality processes and documentation.
• Assist in internal audits, external assessments, and proficiency testing programs.
• Help manage the document control system, ensuring SOPs and forms are accurate, accessible, and current.
• Track and compile quality performance metrics and customer satisfaction trends to support data-driven improvements.
• Coordinate training documentation and assist in identifying quality-related training needs across departments.
• Participate in incident reporting, CAPA tracking, and follow-up on quality events.
• Assist with the review and formatting of policies and procedures to ensure clarity and alignment with regulatory standards.
• Support communication efforts related to quality initiatives between departments and stakeholders.
• Collaborate with the Laboratory Manager, the Safety Officer and HR Manager to align quality practices with broader organizational goals.
• Participate in continuous quality improvement initiatives and help document outcomes and lessons learned.
• Perform other duties as assigned to support laboratory quality and operational excellence.

SUPERVISORY RESPONSIBILITIES :

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