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Lead IT Technician

Lead IT Technician

Latitude IncFrederick, MD, US
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About the Role

We're looking for a motivated Lead IT Technicianto provide on-site support for client environments across Frederick Maryland. This is a great opportunity for someone with 1–2+ years of technical support experience who's ready to take the next step while continuing to grow their skills.

What You'll Do

  • Deploy, support, and troubleshoot multi-factor authentication (MFA) for end users, primarily on mobile devices
  • Work with Microsoft or Cisco Duo (experience preferred) and other MFA solutions
  • Provide Tier 1–2 support for laptops, tablets, and other end-user technology

What We're Looking For

  • 1–2 years of IT support / helpdesk experience, including MFA deployment at the user level
  • Familiarity with Cisco Duo or similar MFA tools
  • Strong customer-service and communication skills
  • Clean driving record and dependable vehicle (required for site visits)
  • Ability to pass a background check

    • Why Join Us

  • Grow your technical skills while working with a supportive team
  • Hands-on experience with enterprise-grade security tools
  • Opportunity to work directly with end users and make an immediate impact

    • $20 - $24 an hour

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    It Technician • Frederick, MD, US

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