Intake Coordinator

Job Description

Job Description

Intake Coordinator

Architech Sports is excited to announce the opening of our Blakeney clinic location at 8918 Blakeney Professional Dr #120, Charlotte, NC 28277 . As a premier provider of Athletic Performance Therapy, we are dedicated to helping athletes of all levels achieve optimal recovery and reach peak performance.

At the heart of our operations is the Intake Coordinator, a key team member who ensures a seamless, welcoming experience for every patient. This role is essential in supporting the daily functions of our clinic and upholding the high standards of care Architech Sports is known for.

The Intake Coordinator is responsible for managing patient intake, scheduling appointments, maintaining accurate records, and delivering an exceptional experience from the very first interaction. This role requires strong organizational skills, professionalism, attention to detail, and a commitment to patient confidentiality and clinic compliance.This is a full-time, on-site position with clinic hours from 8 : 00 AM to 5 : 00 PM, Monday through Friday, including a dedicated lunch break.

KEY RESPONSIBILITIES :

Patient Engagement & Support

• Serve as the first point of contact for patients and visitors, whether in person or by phone, addressing inquiries and providing guidance.
• Schedule patient appointments and procedures to optimize provider availability and clinic efficiency.
• Maintain a welcoming and professional reception area to enhance patient satisfaction and comfort.
• Anticipate patient needs, ease anxieties, and provide clear communication regarding clinic processes and services.
• When needed, complete authorizations and referrals for services, including appointments and procedures
• Review patient's medical history and insurance coverage for approval
• Contact referring physicians for additional information as needed

Administrative Tasks

Clinic Operations

QUALIFICATIONS :

Skills & Competencies

Education & Experience

WORK ENVIRONMENT :

The Intake Coordinator position operates in a fast-paced clinic environment requiring strong attention to detail, adaptability, and a commitment to excellent patient care. Regular collaboration with clinic staff and team supervisors ensures alignment with Architech Sports’ core values and operational goals.

Monday-Friday from 8am to 5pm with lunch break.