System Administrator

Salary : $70,000 - $75,000 per year

Job Description :

As a System Administrator at Appalachian Network Services Inc, you will be the final escalation point within our IT support department, crucial for ensuring optimal performance, security, and reliability of all IT systems. This role demands a deep understanding of a wide range of IT systems and a commitment to solving complex network and server issues across multiple client environments.

Key Responsibilities :

• Serve as the highest escalation point for the Helpdesk, troubleshooting complex technical issues related to networks, servers, and IT systems.
• Administer, maintain, and optimize network equipment, including routers, switches, and firewalls, ensuring high performance, reliability, and security.
• Manage and maintain camera and access control systems, ensuring operational functionality and security.
• Support voice and audio / video systems, managing any issues to ensure optimal performance.
• Implement and maintain robust data backup and recovery solutions, safeguarding critical client information.
• Provide expert support for Microsoft Server environments, including installation, configuration, and maintenance.
• Collaborate closely with the Helpdesk team to improve support processes and develop knowledge base articles to aid in problem resolution.
• Monitor system performance and capacity, proactively addressing potential issues to prevent system failures.
• Conduct regular security audits and vulnerability assessments, implementing necessary security measures and updates.

Additional Duties and Responsibilities :

Licensing and Compliance Requirements : This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met.

Company Culture :

Knowledge, Skills, and Abilities Required :

Experience :

Professional Certifications :

Benefits :

Schedule :

Company's Website :

As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.